[Resolved] IFB — Complaint registered for washing machine repair not attended for three days

Shefalee

from Mumbai, Maharashtra

Mar 27, 2014

Address: Ernakulam, Kerala

I own a senorita plus, front loading washing machine. The machine is not working properly. I have registered a complaint on 24 March 2014. My complaint ticket number is 11306255. I have called the customer care every day and have been told "we are escalating the complaint to the appropriate department" and "your complaint will be resolved in 24 hours". Nothing has happened. This is completely unprofessional!!!

Was this information helpful?

No (0)

Yes (0)

Apr 16, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Mar 28, 2014

IFB Industries Customer Care's response Dear Ms. Shefalee

We are extremely sorry for the inconvenience caused, We are looking into your concern, and will revert at the earliest .

IFB Team

Verified Support

Mar 31, 2014

IFB Industries Customer Care's response Dear Ms. Shafali,

We tried reaching you on the registered number, however we could not get through, please provide an alternate number and the best time to contact you.

Alternatively you can email us at [protected]@ifbglobal.com and we will try our best to meet your expectations.

IFB Team