[Resolved]  IFB — Dishwasher.

IF YOU BUY A WASHING MACHINE OR DISH WASHER YOU NEED SOFTWATER OR DRINKING WATER OF TYPE YOU GET FROM KENT OR LUMINOUS WATER FILTER QUALITY OTHER WISE YOUR MACHINE WILL BE FITTED WITH IFB WATER SOFTENING GADGET WHICH IS USELESS. MY COMPLAINET NUMER 13871221 WITH CUSTOMER ID No.3654117 WAS WITH REGARDING THE DISH WASHER FITTED WITH IFB'S NEW WATER SOFTENING GADGET AS SHOWN IN THE PICTURE COSTING Rs.2, 500.ACTUALLY THIS CANNOT BE FITTED IN THE DISH WASHER DUE TO SPACE THATIS PROVIDED IN THE DISH WASHER ID AT FLOOR LEVEL AND THIS NEW DEVICE CANNOT BE FIXED WITH OUT THE FLEXIBLE HOSE WHICH WILL TURN 90 Deg AND WATER CANNOT ENTER THE MACHINE AS REQUIRED WHICH IS THE REQUIRED FORCE.THE PERSON WHO FIXED COLLECTED THE MONEY HAD NO ID OR UNIFORM AND IS NOT COMING FOR SERVICE.SEEING THE MESS NO ONE ELSE IS ALSO COMING SINCE 7 DAYS AND MY COMPLAINT DAILY HAS A SAME ANSWER 'WE WILL SEND THE SERVICE MAN IMMEDIATELY WE ARE SORRY FOR THE INCONVENIENCE CAUSED' P L E A S E THINK W EL L BEFOUR YOU B U Y THIS GADGET.
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Mar 19, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Oct 10, 2014
IFB Industries Customer Care's response
Dear Sir/Madam

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.
Verified Support
Oct 11, 2014
IFB Industries Customer Care's response
Dear Mrs. Rao,

Thank you for your feedback. We are glad your problem is resolved and you are satisfied. Assuring you our best services in future.

In future for any concerns, please call our customer care numbers [protected](BSNL/MTNL) or[protected]other providers) or visit our website www.ifbappliances.com

Alternatively, you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team
 
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