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IFB Industries

[Resolved]  IFB — Ifb washing machine [complaint number 15428381]

Address: Hyderabad, Andhra Pradesh

* i registered a complaint on april/28 requesting a service technician to visit and check my ifb front loading washing machine. I have been an regular amc customer since 2003. * on april/29 we had a technician visit (Suresh), who informed that the next day they will send someone over to take the washing machine to the service center for repair. * since then we have been calling customer care [complaint number 15428381] and several other people that the customer care executive had provided contacts of. I contacted ifb kukatpally, hyderabad franchise center, and they are extremely unresponsive and rude. * it has been 6 days since we registered our initial complaint and nothing has gone forward.
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Mar 15, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
May 09, 2015
IFB Industries Customer Care's response Dear Usha,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.
Verified Support
May 12, 2015
IFB Industries Customer Care's response Dear Usha,

Thank you for your feedback. We are glad your problem is resolved and you are satisfied. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected] Other subscribers: 3900 4321 Email
id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.
 
2 Comments

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#HelpIFBIndia
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Thank you IFB team for taking up the (here) reported issue and escalating to the concern. The issue with our washing machine has been resolved now.

Thanks,
Usha
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