[Resolved] IFB — IFB worst service

devilal.b

from Neyyattinkara, Kerala

May 3, 2015

Address: Warangal, Andhra Pradesh

IFB after sales service is very bad. Utensils is upper rack not cleaning. I lodged complaint almost a year back. dishwasher case is still pending. They charged me for wrong spare and no refund has been made. Still problem persists. I fed up with service persons at warangal. Very pathetic. Service center manager not cordial. Called IFB head office at Goa. But no use. Rs 30000 Plus repair charges gone waste. My contact number. [protected]

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Mar 19, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

May 07, 2015

IFB Industries Customer Care's response Dear Devilal,

We apologize for responding so late on your issue. We have forwarded your Request to the concerned department and we will get back to you shortly with further updates

IFB Team.

Verified Support

May 12, 2015

IFB Industries Customer Care's response Dear Devilal,

Thank you for your feedback. We are glad your problem is resolved and you are satisfied. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected] Other subscribers: 3900 4321 Email
id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.

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Comments

devilal.b

from Neyyattinkara, Kerala

May 14, 2015

Dear IFB Team,
Still complaint not resolved. I don't know why my complaint closed without confirmation. Not new problem started. Dishwasher is heating up as soon as switch on without any programme settings. Utensils not cleaning properly. Now in both racks its not cleaning. Working part also replaced by mentioning its faulty. If motor is not pumping then how spray arm will become faulty. Charged for working part also. It is very pathetic. I think I have to approach consumer court.

Regards,

Devilal