[Resolved] IFB Industries Limited — My ticket No.11876983 dated 29/10/2014

Remeshan A K

from Tellicherry, Kerala

Nov 17, 2014

Address: Kannur, Kerala

My order for a floor stand to my IFB Sonata Plus washing machine is not yet materialised. Even after repeated requests over phone, my grievance is not yet settled. In fact, myself and my spouse are public servants and hence, we would be available only during morning upto 10 am and during evening from 5.30 pm. Could you please intervene and instruct your suppliers at Kannur for settling my grievance early? I am staying within 3 km from your service centre in Kannur and it would be easy for delivery. There were queries over phone from your supplier regarding delivery, but we couldn't reconcile and find an common convenient time for delivery. Please do the needful. Yours faithfully, Remeshan A K, Elambilayi House, Chovva p o kannur-670006, Phone No.[protected]

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Mar 19, 2017

Complaint marked as Resolved

Verified Support

Nov 17, 2014

IFB Industries Customer Care's response Dear Remeshan,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.

Verified Support

Nov 21, 2014

IFB Industries Customer Care's response Dear Rameshan,

Hope your issue has been resolved. In case you require further assistance, you can contact us on:

BSNL & MTNL subscribers:[protected]
Other subscribers: 3900 4321
Email id: [protected]@ifbglobal.com

We assure you our best
Services.

IFB Team.