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IFB Industries

[Resolved]  IFB Industries — malfunctioning of ifb washing machine and poor response from customer care

Address: Pondicherry, Puducherry, 605005

We are using senority sx 6 kg bought on 25/07/2013. Waranty completion on 27.07.2017. Our amc receipt no.7009. Of sri krishna enterprises. The day after powder applied by your service person our washing machine got struck and mal functioned. On complaint registration no response till today (After 7 days of complaint. Every person discouraging for purchase of this ifb machine. When will our complaint be solved???
Our complaint no.[protected]. Id no.11073439 phone [protected].

Kindly give light on our position? Whether to throw the machine or to keep it???
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Oct 14, 2017
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Sep 11, 2017
IFB Industries Customer Care's response Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
Verified Support
Sep 13, 2017
IFB Industries Customer Care's response Dear Sir/Madam,

We tried to call you on [protected] number but we are unable to contact you. Hope your issue has been resolved. Do write to us if you require further assistance.

Regards,
IFB APPLIANCES
 
3 Comments

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Comments

Im usinh IFB TL-RDW 6.5KH AQUA it shows Lo error how can i resolve it?
Reply
IFB Industries Customer Care's response, Sep 11, 2017
Verified Support
Dear Sir,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.

Regards,
IFB APPLIANCES
Please send your agent to give demo for ifb washing machine as soon as possible.
Reply
IFB Industries Customer Care's response, Sep 11, 2017
Verified Support
Dear Sir,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.

Regards,
IFB APPLIANCES
When we switched on only bip voice comes but no any lights of functions on and machine not starts. No any function light on and machine couldn't start. Our machine is upper load fully automatic 6 kg .
Reply
IFB Industries Customer Care's response, Sep 12, 2017
Verified Support
Dear Sir,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.

Regards,
IFB APPLIANCES

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    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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