[Resolved] IFB — Inproper Customer service for nearly 18days and still no proper response

Thirumalai Aai

from Kunnamangalam, Kerala

Jul 17, 2015

Address: Chennai, Tamil Nadu

I have logged in a complaint with IFB for my washing machine and they have been sending in service technicians for almost 4 times and none of them know what is the issue is.Everyone keep telling problem with Mother Board but none of them take a step to change it. Now that my warranty is going to get expired and not sure if this might be covered under warranty.Overall they even dont respond to our queries.

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Mar 16, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Jul 18, 2015

IFB Industries Customer Care's response Dear Thirumalai Aai,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team.