[Resolved]  IFB — Misbehaviour by the mechanical engineer

Address: Mumbai City, Maharashtra

Dear sir / madam, I have ifb washing machine model ' executive elite ' since 10 years. From few days i am facing machine problem so i had gone to the website of ifb and call for the repairing. The mechanical engineer came and first and collected cash rs.450 visiting charge & rs.4200 as an annual contract. (Refuse to accept cheque) Person from' solution services ' named dhanesh shinde came to repaire the machine. He remove some parts from the machine. And my machine was completely dead. Than after he he tried for 2 hours but did not get the solution. After that he told me " machine is ok, i have done the repairing.' But my machine after this is dead. After that he is claiming for amt, he querel with me, given me dhamki, mis behaved in my office in front of my staff, and the same thing at my home also. I request you that if you appoint any company for the servising, pls. Appoint right person who knows how to handle the machine properly & how to behave with ladies. If your company had not done any action against this person than i will complaint to the police station & media regarding the same. Pls. Sent correct representative to repair the machine first. Spl note: attchments of the bills & ifb service centre number is mensioned. Thanks, Piyush savla, [protected]
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Mar 15, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Jun 19, 2015
IFB Industries Customer Care's response
Dear Piyush,

We regret the inconvenience caused to you. We have forwarded your Request to the concerned department and we will get back to you shortly with further updates

IFB Team.
Verified Support
Jun 24, 2015
IFB Industries Customer Care's response
Dear Piyush,

Thank you for your feedback. We are glad your problem is resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected] Other subscribers: 3900 4321 Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.
 
1 Comment

Comments

This is dinesh gautam. My complaint. No is15768798 id no 11011232..my complaint lodge 9on 15 may 2015.today that is 23 may 15 on vaondor. Come done nothing tegarding my problem. I twice speak customer care they gave no.of senior vendor whoes name is mr gagan deep from chandigarh . He misbehaving and talks rudely. Kindly solve my problem regarding my washing machine as soon as posible

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