[Resolved]  IFB — Need Spare Parts/ Replacement

Address: Visakhapatnam, Andhra Pradesh

1. "Programme Selector" knob of my washing machine Elena SX 6 damaged/broken due to domestic reason. I have been pursuing the case with IFB customer care since 1st week of Nov 2014 for the replacement of the same on purchase basis. They never even picked up the phone. 2. . We the customers make purchase of branded item from the market with a view that in case of service/repair required it is available at a call. If this is the service IFB provides to its customers where we poor customers go ????????.