[Resolved]  IFB — no response from the service center of ifb

Address: Chennai, Tamil Nadu

Introduce your product customer p.krishnakumar, i purchase your product IFB washing machine elena on before one year (20/01/2014) till now this time any one is not came the general service and part of your company side my address is plot no-30, annai abhirami nagar, thadaperumbakkam ponneri-601204, and your authorized service dealer name is Aces home Appliances (mr.moses) in red hills Chennai-600052, this service dealer last month spoke call and come with the service but till any one is not coming, no response your service agent, i get irradiate this service agent why they call then didn't come the service, Usually a very poor response for service related requests, really very disturb from this service agent, also i book complaint your call center they sent only ticket no-[protected], but no response your customer service i purchased the product one year ago why you don't send the general service within year, management i[censored] don't have the staff For service then please stop selling product. pls clarify this complaint --
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Mar 23, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Feb 11, 2015
IFB Industries Customer Care's response
Dear Krishna Kumar,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.
Verified Support
Feb 16, 2015
IFB Industries Customer Care's response
Dear Krishna Kumar,

Thank you for your feedback. We are glad your problem is resolved and you are satisfied. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected] Other subscribers: 3900 4321 Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.
 
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    +91 33 3048 9299
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    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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