[Resolved] IFB — No service given by ifb

[Resolved] IFB — No service given by ifb

P preetam kumar araria Sep 13, 2015

I registered a complain vide no. 16317675 on 31/08/2015 but till the date I had not been contacted by any person of ifb. I followed up with customer care but result was same. Please resolve my problem. The problem is machine sows error AC HI. While I am given ifb volt control with mcb by ifb. In ifb volt control green light blinks it means voltage is proper but machine reflects ac hi. Was this information helpful? No (0) Yes (0)
Mar 15, 2017 Complaint marked as Resolved customer support has been notified about the posted complaint. Verified Support Sep 14, 2015 IFB Industries Customer Care's response Dear Preetam, We regret the inconvenience caused to you. We have escalated your concern and will attend to it immediately. Assuring you our best services. IFB Team. Verified Support Sep 16, 2015 IFB Industries Customer Care's response Dear Preetam, This is to kindly inform you that our service technician visited and has confirmed that your washing machine is in perfect working condition. However, as advised by our service technician kindly fix your voltage issue at your place Once again, sincere apologies for the inconvenience caused and assuring you our best services. IFB Team
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Comments

preetam kumar araria

Sep 22, 2015

How can you say that machine is in perfect working condition? I had given Volt Control Unit by your technician for the purpose of high voltage. The above unit hadn't shown any high voltage. It always indicate green light but machine showed AC Hi. How is it possible? 2nd my machine is 1000 rpm but it shows only 800 rpm. 3rd display time does not work properly. Such as if I select quick wash cycle it reflects 33 minute but it takes more than 33 minutes. Such as it display 15 minute remaining from 5 minute. I told all this problem to your technician. How can you say machin is in proper working condition?