[Resolved] IFB — non attending complaint for repairing

dixithpoonam

from Lucknow, Uttar Pradesh

Jun 20, 2015

Address: Lucknow, Uttar Pradesh

On 05.06.2015, I had filed a complaint for repairing purpose as it was giving a lot of noise. The mechanic visited on the next day and checked the machine and informed that motor is to be replaced. I regret to inform that even after a lapse of 15 days and giving frequent reminders to your complaint cell as well as to Mr. Amit(Manager) /Mechanic concerned(Mr Manoj), the complaint has not been attended to and the machine is not in working order.I tried to contact the head in charge of Lucknow over telephone but he does not even care to pick the phone. You are requested to look into the matter and redress the complaint immediately failing which i will have no other alternative but to approach Court Of Law Poonam Dixit complaint no 15698657

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Mar 29, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Jun 22, 2015

IFB Industries Customer Care's response Dear Poonam,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.

Verified Support

Jun 24, 2015

IFB Industries Customer Care's response Dear Poonam,

Thank you for your feedback. We are glad your problem is resolved and you are satisfied. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected] Other subscribers: 3900 4321 Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.