[Resolved] IFB — refer permanent customer id 2306124

nairkp

from Bengaluru, Karnataka

May 16, 2015

Address: Bangalore, Karnataka

refer recent complaint made on may 5th ticket number Ticket 15475528 on checking today may16th i am informed that the complaint has been closed by the service centre...nobody visited our house to attend to this complaint we are having continuous issues with the washing machine inspire of having 2 year amc request senior level person to take charge of this complaint immediately very very lackadaisical approach by IFB my contact details are: k p nair [protected] [protected]@gmail.com

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Mar 16, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

May 18, 2015

IFB Industries Customer Care's response Dear Sir,

We apologize for responding so late on your issue, We have forwarded your complaint to the concerned department, and will revert at the earliest with further updates.

IFB Team.

Verified Support

May 22, 2015

IFB Industries Customer Care's response Dear Sir,

We regret the inconvenience caused to you. However, to fix your machine and make it operational we need to replace some parts for which we have already given you the estimation for repairs.Do let us know when you would like us to fix your machine and we would be more than happy to help.

Once again, we regret the inconvenience caused and assuring you our best services.

IFB Team.