[Resolved] IFB — washing machine servicing

[Resolved] IFB — washing machine servicing

J jcsuryawanshi from Kolkata, West Bengal Feb 9, 2015

Dear Sir, I received your SMS for (I hope) washing machine servicing on dated 22nd Nov, 2014 having ticket no.14320867.And it was written that IFB CARE will be in touch with you.(Hopefully for servicing).Nobody came. Same text mail I received on 7th Feb having ticket no.14873321 hopefully this is also for servicing and confident that nobody will call and come. Your software system is pretty good but actual service is very poor as per my last experience. May be my complaint/suggestion mail will help to improve later work(servicing). Thanks & Rgds, Jagdish [protected] Was this information helpful? No (0) Yes (0)
Apr 5, 2017 Complaint marked as Resolved customer support has been notified about the posted complaint. Verified Support Feb 10, 2015 IFB Industries Customer Care's response Dear Jagdish, We are extremely sorry for the inconvenience caused, We are looking into your concern, and will revert at the earliest . IFB Team Verified Support Feb 18, 2015 IFB Industries Customer Care's response Dear Jagdish, Thank you for your feedback. We are glad your problem is resolved and you are satisfied. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected] Other subscribers: 3900 4321 Email id: [protected]@ifbglobal.com We assure you our best services. IFB Team.
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