[Resolved] IFB — washing machine under amc not repaired since two months

Abhishek Mathur

from Delhi, Delhi

Jan 2, 2015

Address: Bangalore, Karnataka

sir my washing machine (front load senator 6 kg) is under amc. i have lodged the service request to repair the machine on 25-oct 2014. since then my washing machine is not fully repaired. I have lodged complaints 3-4 times since then. each time an engineer comes from IFB francise he tells for some parts replacement and never comes back again. since then they have replace a couple of parts but still they have not made the machine in working condition. comp nos are 14151582 14522045 request to look into the matter. abhishek

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Mar 15, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Jan 05, 2015

IFB Industries Customer Care's response Dear Abhishek,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.

Verified Support

Jan 08, 2015

IFB Industries Customer Care's response Dear Abhishek,

Thank you for your feedback. We are glad your problem is resolved and you are satisfied. Assuring you our best services in future.

In future for any concerns, please call our customer care numbers [protected](BSNL/MTNL) or[protected]other providers) or visit our website www.ifbappliances.com

Alternatively, you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team