Imperial Cruise Services Pvt. Ltd. — Not providing services as committed

Address: 505/506, 5th floor,White square building, Wakad-hinjewadi road, Hinjewadi,Pune (411057)

Website: [email protected]

On 29th Sep. 2019, Mr Asif Shaikh (mobile no [protected]) had trapped & hypnotized me in the same way and swiped my credit card for 50, 000/- rupees and full narration of story as follows:
On 29 Sep 2019 I had got an call from lady stating you won some free gifts because of Lucky draw coupon ( promotion of company) which had filled in Xion Mall, hinjewadi, Pune. on 28 Sept 2019. ( this lady was asked me “you need collect free gifts from our company so please come ) So, I went to the address mentioned by him Imperial Cruise, Wakad, Pune next day.
Then a person came to me stating about presentation of holiday packages by Imperial Cruise for one hour after which we can collect gifts. He introduced to Chitrasen to explain about Imperial Cruise Initially he asked about family details nature of job and the first he asked what do you know about Imperial Cruise then I answered I don, t know. He also asked me don, t use mobile for this 1 hour session. He also asked me which bank credit card you use & what is the limit of this credit card.

He explained about following many things in session & hypnotized me & my wife. (please note- during the time of session sound system was fully on & light was off 5 times )
1. Gifts voucher winner: a) 7 days accommodation from Imperial cruise services pvt.ltd. destinations – Goa, Chandigarh, Amritsar, Cochin, Mahabaleshwar, Indonesia. b) 4 grams silver Ganpati. C) 6 glass sets.
2. 6 nights and 7 days holidays package ( room only) may be every year.
3. 40% discount on flight traveling charges booked by club with free accommodation, siteseeing, guide & free pick & drop facility.
4. these packages can accommodate a couple.
5. Free summer camps to kids about 45 days.
6. Free gym facilities, event passes.
7. Free Event AC, Non AC ( birthday halls ) Halls will be provided.
After that he explained about budget of membership. Then he offered following things:

1) actual cost is 1, 25, 000 for 5 years membership which include membership.
They giving me more discounts.
( he kept on giving me options for payment, EMI's 36 months ( which tie ups with bank etc etc...what not. The main goal was just to swipe my card somehow.)
2) The offer is only for 100 winners of overall 500 coupon winners and we are lucky in them.
They have convinced us very smartly as future child lifestyle etc etc.
I have paid 50m000/- from HDFC credit card. ( 50% amt.of package ) They said you will be call next 2 days from HDFC Bank. you need to be select EMI Option 24 or 36 months. after no any call from HDFC. They are very hurry for sign on agreement without reading it completely and payment is done by credit cards.
After coming to home I have enquired in google about. I was shocked with the search for Imperial cruise service pvt.ltd. this company is new for 2 months ago ( before the starting session Imperial cruise person talked me this is very big company ( & many things) before we provided hospitality service only VIP People. Like cricketer, singer etc. etc. this month we started this for common people. & promotion of our company in middle class & you winner of special gift voucher)
Imperial Cruise services pvt. Ltd. Membership No. IMP[protected]. Still no any Membership KIT received from this club which he talked in session.
Below are one & many points not included in agreement.
1. 40% discount on flight traveling charges booked by club.
2. annual maintenance charges of 6000 per year separately while availing the vacations.
Also they asked me after two days we will be planned for 3 Jupitor bike to our member for special gift. Out of 10 gift winner member. If you have selected in lucky draw you will get free Jupitor bike.
Imperial cruise services pvt. Ltd. allegedly cheated customers, offering membership for discounted holiday packages, claiming to have tie-ups with star hotels & resorts & gyms.
we were harrased by this Club .They attracted us with lucrative offers, they explained to us that club Imperial cruise their branches in others areas, similarly they mentioned many big names and many more. In their catalogue almost all tourist places were mentioned of India as well as in abroad. They brainwashed & hypnotized in such a way that we ended up in paying them 50, 000 rs.
After then, i called them to book vacation to maldives, butthey refused to give hotels in Maldives. but they committed to give while giving membership and that was the reason I took membership.
After a lot of calls whch they usually don't receive, I got 6 days vacation in BALI after paying 10, 000 more.
After 6 months, I am mailing them for my hotels booking and gym membership, but they are not replying, they are not receiving call. after 3 months Igot mail that they are temporarily shut and will resume after january 2021, but still no sign of them.they ran after eating money from every member. They have given me their personal number but no no.is reachable from last 1 year. name of person is Minish ([protected]), Rohit who claimed to be the Manager([protected]), Chitrasen who sold me the membership ( [protected]).