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Income Tax Department Complaints & Reviews

incometaxindia.gov.in
1.9
Updated: Feb 5, 2025
Complaints 2520
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951
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1569
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the record is presently not available at itd master
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Income Tax Department reviews & complaints page 9

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T
Tawwab Khan
Sep 12, 2021
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Your application for 'New PAN Card or/and Changes or Correction in PAN Data' is under process at NSDL.

Address: Purainiya talab

Your application for 'New PAN Card or/and Changes or Correction in PAN Data' is under process at Income Tax Department...
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T
TejasAhuja
Sep 10, 2021
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(pan) not found in the ITD database/invalid

I have been facing a problem regarding my pan card EFPPA5818J. I got this pan card from UTI recently and is active and verified according to income tax department site but when i try to open a demat account or a bank account online my pan verification fails. I have tried this on multiple sites and facing the same issue.
Please help me with this problem its been 10 days that i am facing this problem and i have also received my physical...
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D
diff_2013
from Pune, Maharashtra
Sep 6, 2021
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Can not generate EVC

My bank account has been pre-validated and EVC enabled. Yet when I try to generate EVC from within my Incometax portal, the Continue button does not enable.

As a result I can not generate EVC. This is a major technical glitch in the Incometax new efiling portal designed by Infosys.
See the attached screenshot....
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C
Chainsaw man
Sep 5, 2021
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Record not found in ITD database

I made my instant pan card through efilling portal. Now I want a physical CARD but when I request for a reprint it shows "record not found in database"

PAN no. OOFPS8290D

Upon verification it shows my pan is active.
Please resolve this issue...
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B
bvherlekar
Sep 3, 2021
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It return

My pan aajph1522k i have successfully filed mu tax return itr 1 for a y[protected] and evarified but i have not got ackn no owledgement number so i cannot track further progress my mob no [protected]...
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M
Makesh K.G
from Ernakulam, Kerala
Aug 30, 2021
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IT Returns not credited

Refund for IT returns of FY 20-21 not received yet....
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S
Sandeep Talreja
Aug 30, 2021
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Pan card cancellation- request - sandeep vijay talreja

Address: P/3/7, DEEP SADAN , SUNDER NAGAR MALAD WEST MUMBAI MAHARASHTRA INDIA

Dear Sir,

As per CBN data based three of my pan cards are active PANs viz BHBPT0528D, ADAPT3980H and ACPPT1918H are active.

am based out of country so could not come down and see any ITD officer. also due to covid situation, flights are cancelled,

I earnestly request you to keep active any of my one pan card and cancel other two

Hence, you are requested to contact the Assessing...
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V
VyshnaviKo
Aug 28, 2021
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"Error : Name entered is not as per PAN. Please retry." - PAN card is correct

Address: India

Hello,

I am a new tax payer and I am trying to register myself to file the returns in the New Income tax department website. However, I keep getting the error as "Error : Name entered is not as per PAN. Please retry.". So, i reached out to the Customer Care support of this portal and they confirmed that my PAN details are proper and this is issue with the Income Tax Govt website.

They asked me to write email...
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A
Anita Muluk
Aug 27, 2021
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Dear Customer, Thx for INB txn of Rs.4560 frm A/c X1828 to Navi Mumba. Ref CHH3069792 on 27Aug21. If not done, fwd this SMS to 922

EROR TPPGE189, Dear Customer, Thx for INB txn of Rs.4560 frm A/c X1828 to Navi Mumba. Ref CHH3069792 on 27Aug21. If not done, fwd this SMS to [protected] to block INB or call [protected]-SB...
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M
Mariyappan1
Aug 19, 2021
Sep 15, 2022
This thread was updated on Sep 15, 2022
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Record not there in itd master

I created instant pan card in 02/08/202 1 from e-filling website.
But when I applying for physical pan, it showing record not found in itd master.
Pan number :- OKLPS7578Q
Dob :- 14/10/1999...
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3 Comments
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M
manju2871
Aug 17, 2021
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Grievances and Suggestions by Senior Citizens and Very Senior Citizens who are drawing Pensions from Public sector Banks

Address: Bangalore

1. Interest on Fixed Deposit is paid without deduction of Income tax on furnishing Form 15 H.
2. No Income Tax should be deducted before the actual interest paid/credit exceeds the exemption limit (i.e.) Rs. 10, 000/Rs.50, 000/-.
3. Senior citizens need not pay Advance Tax,
4. The subject of taxation is total Income i.e. Gross Total Income (-) admissible deductions under Chapter VIA.
5. Taxable Income is arrived...
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R
Roshan Pppp
Aug 14, 2021
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Payment ke baad nhi aya

Address: GHAGRA, DORANDA

Payment ke baad nhi aya...
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K
K J Ghadiali
Aug 13, 2021
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Schema error not allowing me to upload my IT filed returns for AY 2021-22 for many days (ITR2)

Address: Mumbai 400019 (residential address)

I am a senior citizen and have filled in my ITR2 form online but because of technical errors online regarding Capital Gains and deductions U/S 54EC, had problems and hence could not submit it.

When I filled in the ITR 2 form offline, everything was fine and but while uploading it to the IT website, for the last few days - it does not go through and show "SCHEMA ERROR, PLEASE TRY LATER" I have a screenshot of this and can share...
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R
Raju6
Aug 13, 2021
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regarding black money kharad

Address: Paithan

Hello Sir/ Madam,

I want to bring on your notice that below persons from Paithan, Dist- Aurangabad, Maharashtra have black money for which they are not paying even income tax also.
You can check they are having many accounts in Ahmednagar & Aurangabad districts in Maharashtra.
They have collected this money from illegal money lender activities & also they have purchased lands also.
I hope you will take...
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D
diff_2013
from Pune, Maharashtra
Aug 10, 2021
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No one looking into queries

It's now near a month gone since I raised grievance on Income Tax India portal. Despite a month gone, the status of grievance is still Submitted.

No one is looking into it. This is very disappointing.
I am unable to generate EVC. All I hear is integration issues since 9-June-21. Now we are 2 months old since the portal was launched.
Waste of money of taxpayers....
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N
nipoojar
from Bengaluru, Karnataka
Aug 10, 2021
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Not reflecting demand paid in returns filed

It is over a month since a grievance has been raised. I paid the additional demand for last financial year in DEC 2020, but it is still not reflected in the portal. I have been unable to submit my returns filed last year just because the demand has not being feed into the returns system, but lies in the 26AS form. Would someone look into this on priority? All I hear from the customer care center that they are working to load data, what do...
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M
Mohit Pachauri
Aug 10, 2021
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Resolved

I'm complaining about e-filing portal of income tax.

Please help me to login to e-filling portal of income tax. I am not able to login using my Net Banking and My Pan.

I have registered on income tax yesterday and also done high secure options Aadhar with OTP also on yesterday along with my PAN as my user ID.

When using Aadhar with OTP option inside that in Generate OTP
the Continue button is not working.

and while using Net Banking screen...
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2 other people found this review helpful
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G
gauravsahu
from Mumbai, Maharashtra
Aug 9, 2021
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IT'S not issuing PAN - Acknowledgement no: 881055127437166

Address: gequ

Acknowledgement no: [protected]

Concern:-
ITD is not allotting a PAN card - Despite giving the confirmation consent through a registered post to (ITD) since more than a month by selecting the 3rd option which is as follows- "No, the details appearing in ITD Database does not belong to me. Kindly allot me a new PAN."

Application Status:-
PAN Application Status: Income Tax Department (ITD) database...
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D
dattasakhare
Aug 6, 2021
Jul 5, 2023
This thread was updated on Jul 5, 2023
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The Record is presently not available at ITD Master Instant PAN

Whenever i will apply for reprint for PAN card its showing "The Record is presently not available at ITD Master Instant PAN" pls help

PAN no -OGUPS3761N
DOB-25/08/1997...
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I
Ishak009
Aug 5, 2021
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Pan not available in ITD MASTER DATABASE

Pan no: OJIPS0815Q
Dob : 01/01/1961
Name : S SAJEEDA

I created an instant pan card .when I applied for reprints pan card it shows "pan not available in ITD MASTER DATABASE" pls resolve it....
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