[Resolved]  Indane Gas — Indane Gas - Reimbursement subsidy amount for Gas cylinder

Address: Pathanamthitta, Kerala

Customer Number: [protected] (3018) Gas agency : R C B Gas Agencies - [117457], Konni, Pathanamthitta District, Kerala, 689691. I have given a copy of my Adhaar Card to RCB Gas Agencies, Konni and Federal bank to update / link with my Consumer Number (3018) and bank account number. Later Gas agency confirmed that both links have been updated on 15/07/13 and I am eligible to receive Gas subsidy through bank account. Based on this information I had collected 3 Nos. cylinders on 24/09/13, 17/10/13 & 04/11/13 through RCB Gas Agencies, Konni and paid full amount (Rs. 977.51, 1048 & 994.50), but so far subsidy amount has not been credited to my bank account (see below details) Order No. Cash Memo No. Delivery Date Subsidy Transferred to Bank Date Transferred Status [protected] [protected] [protected] 0.00 - - [protected] [protected] [protected] 0.00 - - [protected] [protected] [protected] 0.00 - - On 29/09/13 I have registered a complaint with IOC vide Docket No. 1066181 and auto-generated e-mail only received from Customer Feedback Officer as “ We acknowledge with thanks your complaint. The matter will be referred to concerned for arranging subsidy. Sorry for the inconvenience”. But until now I have not received the reimbursement subsidy amount, even for a single cylinder amount has not been credited to my bank account. . This is for your kind information and kindly requested to do the needful in this matter. Biju