Indane Gas — non delivery of gas but showing delivered on internet booking site

Address: New Delhi, Delhi

sir, I have consumer number 25659 with veena gas agency in south east Delhi. I booked my gas on 12 October2013 with reference no. 289961, it is showing delivered on 31 October 2013 but I did not receive gas. I also complaint twice on 4 November and 08 November on IOCL portal but still did not receive gas. please make my problem solved with strict action. thanks