Indane Gas — non refilling of indane gas

Address: Kolkata, West Bengal

My Gas Distributor is Kishore Gas Service, South Kolkata. For the last 5/6 days they have supplied gas to the consumers who have booked upto 24-10-13 and till now they have not improved the supply. They do not attend telephones. It is not possible for very senior citizen like me to visit their office to get information. I am a consumer of Indane gas for the last 28 (twenty-eight) years and I have never faced a position as now. I have booked for gas refill through automatic call centre on 01-11-13 and my booking number was given as 527503 and that time my distributor supplied gas refill upto the booking dated 22-10-13. Later when I phoned call centre for my position I found my booking number has been changed to [protected] and date was given as 04-11-13. Why is it so? When shall I get my refill as the Distributor has not yet improved the supply? My name is SWARAJ KUMAR NANDI ( S.K. NANDI ) My consumer No. is 26843