Indane — Non-delivery of LPG cylinder

Govindan M S

from Thrissur, Kerala

Feb 21, 2014

Address: Thrissur, Kerala

I booked LPG cylinder on 30.12.13 with Sainik Gas Service, Poothole, Thrissur (Dist.Code 117743). I was informed that cylinder had been dispatched for delivery on 13.02.14. My repeated phone calls are treated with disdain, and very casually. The Agency had the temerity to ask me to collect the cylinder from their godown after depositing the empty cylinder! Refill cylinder has not been delivered till 21.02.14.

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Comments

shreyravi

from Gurgaon, Haryana

Mar 4, 2015

Hi Sir/Madam,

I, Rabindra Nath Singh, am a consumer of "M/s Rashmi Rathi Enterprises (Indane Star Distributors), Kankarbagh, Patna, Bihar" and my customer ID is "U12936". I booked a LPG cylinder on 08/02/2015 with booking No: "621878", but I am still waiting for the cylinder to be delivered. The name of the vendor supplying the cylinders in my locality is "Vikash".

When I ask in the agency it always says the same repeated story that the vendor has been dispatched by the agency with the cylinders. Please look into the matter, as it has become a habit of this agency and the vendors to keep troubling the consumers.

Thanks!