[Resolved]  Indane — Refusal to receive the transfer application without Ration Card by P L Gas Sevice ,Lake Pally ,Boral,Kol-154,Code no 140448

Address: Kolkata, West Bengal

I am an Indane Gas Customer . I have recently shifted my residence from Nirmala 4B, Flat no.11, Green Row, RabindraNagar, P.O.- Laskarpur, Kolkata-700153 to Shristi Abasan, 61 Udyan Pally, Sripur, Boral, Kolkata -700154. My new address falls under P L Gas Service, Lake Pally, Boral, Kol-154.Today (23/05/14) I visited P L Gas Service along with TTV/TSV no.[protected] dtd 22/05/14 and my KYC documents like PAN, Driving Licence, West Bengal state electricity card, Govt of India departmental photo ID card, possession letter of my builder of my new residence, sale deed of my new residence as advised by the customer care executive of Indane Gas for submission in connection of transfer of my LPG connection. But all my efforts end in smoke as the official of P L Gas Service refused to accept my transfer application without my ration card .When I tried to convince him that I already came to know from the customer care executive of Indane Gas that the submission of ration card is not mandatory then he asked to submit a letter from the customer care executive of Indane Gas to that effect. Otherwise I have to submit court affidavit. What is the remedy –begging? Begging before the court of law or elsewhere? A sharp reply is eagerlyawaited.