India Bulls - Dhani — Loan EMI issue

I've paid all monthly EMIs as per agreement but they are still asking to repay additional monthly EMIs. I've forwarded multiple emails and spoke with customer care but no response/resolution received. I've already spoke with my bank to stop ECS but they are asking to contact india bulls.

As per agreement, the loan tenure is 48months but now they are asking to pay 4more EMIs. I'm not getting any response from India bulls dhani, please help me.
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