[Resolved]  India First Life Insurance — India first life insurance failure to settle claim within 48 hours ! ! ! !

Address: Hyderabad, Andhra Pradesh

Story of This Policy : -
We submitted All documents on
24.09.2013 ( Before 6Months), then The INDIA FIRST, in the name of
Investigation (investigation also too over) it has taken period of (01.10.2013
to 01.02.2014) 4 Months, I think that
Any Insurance Company in this world will not take that much of time, above those period (01.10.2013 to 01.02.2014), when I ask or sent mails to INDIA FIRST, just they said or sent mails only One
Word is – UNDER PROCESS, Whatever may be finally The INDIA FIRST sent though Registered Post after 4 Months, then
We received that INDIA FIRST Postal letter on 20.02.2014 -In that Matter is (We are waiting the
receipt of the following documents and request you to submit the same so that
we can process your claim as soon as possible), According to INDIA FIRST
request we have been submitted required document on 07.03.2014…. (As per the
terms and conditions of your company, have to complete all the process within
48 hours.) Although we submitted INDIA FIRST required document, THE BIGGEST
COMPANY OF INDIA FIRST forgot the word of AS SOON AS and Still today it did not fulfilled the
same ……. Later INDIA FIRST response?????

(1) 14.03.2014 at about 6 pm – INDIA
FIRST said – System is restarting

(2) 18.03.2014 at about 6.30pm- INDIA
FIRST said – Your documents forwarded to concern department, you can call on
Friday

(3) 20.03.2014 -evening- INDIA FIRST
said- will take decision on Monday (24.03.2014

(4) 24.03.2014- at about 3.30pm- INDIA
FIRST said -It’s not more than 2 days

(5) 26.03.2014 -at about 6.15pm- INDIA
FIRST said-We will call you

(6) 27.03.2014 -at about 7pm- INDIA FIRST
said- could not say proper answer and given to me his Claims department Manager
Number

(7) 28.03.2014 at about 5.30pm- INDIA
FIRST said- will take decision on Monday (31.03.2014)

(8) Let’s wait for Monday (31.03.2014),
then I will write review again on Monday….
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Aug 14, 2020
Complaint marked as Resolved 
 
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    Hyderabad, Andhra Pradesh
    Andhra Pradesh
    India
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