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indiabulls.com
3.1
Updated: Jul 29, 2025
Complaints 2695
Resolved
1513
Unresolved
1182
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IndiaBulls reviews & complaints page 25

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F
Flash Wondershare
Jan 19, 2022
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These people r a bunch of goons theifs can u ### close the amt which ur showing in my cibil wat ### company
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    A
    abhijithbhoja
    from bengaluru, Karnataka
    Jan 19, 2022
    Resolved
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    Resolved

    Address: Bengaluru

    My dhani one freedom card application and did not activated it still dhani started charging my subscription fee from that day one day i recieved a message and lot of calls that quarterly charge will be drbited from account contact [protected], they said u can only deactivate it from app so i paid subscription fee and after that i didnt got any cancel plane option i didnt took 1 rupee loan from it and dhani is charging subscription fee. i cant pay these fee uselessly plz deactivate my everyplane even deactivate my account frustrated due to their harassment and plz cancel my subscription
    my email is [protected]@gmail.com
    contact no-[protected]
    Jan 20, 2022
    Complaint marked as Resolved 
    Got resolved this issue, No Hassel
    IndiaBulls customer support has been notified about the posted complaint.
    Verified Support
    Jan 21, 2022
    IndiaBulls Customer Care's response     Dear Customer,

    Marking this query as closed. We hope we helped you out with a proper solution. Thank you for using Dhani.

    Neha, Team Dhani
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      L
      Lithin Krishna
      from Mumbai, Maharashtra
      Jan 19, 2022
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      I am not able to cancel my onefreedom subscription plan. When I try to cancel my subscription it is showing as I'm having due of 149Rs, but when I check to pay the due it is showing as no dues. Because of this I am not able to cancel my subscription. I dont have any pending dues and I paid all my subscription till now.
      Trying to sort the issue with dhani support team for more than 6month and they are not willing to help. Dhani support reference id :[protected]dated: 23/07/21), 25015822, 25016134, 25726944. I sent several emails to them and even called them. They are telling me that someone will call me to solve the issue. They are calling daily to tell new offers but no one called me to solve my problem. Please solve my issue.
      IndiaBulls customer support has been notified about the posted complaint.
      View replies
      Just received 2 missed call from dhani. Are you going to tell me that I am not picking up phone.
      Reply
      IndiaBulls Customer Care's response, Jan 21, 2022
      Verified Support
      Dear Customer,

      We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

      Neha, Team Dhani
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        S
        Somesh13
        from Pune, Maharashtra
        Jan 19, 2022
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        Hi Team,

        I am writing this email to check on the status of the refund for the transaction made from Dhani accounts to Myntra belonging to me & my mother.
        I am attaching refund-related details received from Myntra for your reference.

        Here are the details of the Dhani Accounts and refunded amount expected along with the ARN number from Myntra.

        Name Phone number Refund Amount ARN
        Somesh Kalwani [protected] 2099.00 30001020132003130545766
        Somesh Kalwani [protected] 2499.00 30001020132003130545766
        Pooja Kalwani [protected] 2759.00 30001020062003140005284

        I have tried calling the number from the app[protected], but it is not a working number.
        Requesting someone to please immediately look into this and help me with an ETA on when will this refund show up on our Dhani accounts.
        I can always be reached at [protected] if you need more information.
        +1 photos
        IndiaBulls customer support has been notified about the posted complaint.
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          S
          Sachin Shendge1
          Jan 18, 2022
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          I have not taken any loan from ivl finance but it is showing in cibil. Plase I request to all victim to mail me at [protected]@ymail.com so we can create a group and fight together.
          View replies
          same thing have happen to me.
          Reply
          Paurik Trivedi's reply, Jan 19, 2022
          Have send them mail on their nodel, support and grievance mail id but no response from them.
          I am not taken any loan in IVL finance but it is showing CIBIL

          Not taken any loan from ivl finance but it is showing in cibil. - Comment #3946994 - Image #0
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            S
            Sachin Shendge1
            Jan 18, 2022
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            I have not taken any loan from ivl finance but it is showing in cibil.Please all victim mail me at s.a.[protected]@gmail.com so we can create group and fight agaist this fraud company.
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              J
              Jose_Jacob12
              Jan 18, 2022
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              I have taken a subscription for Dhani one freedom. I am paying rs. 865 every month for the privilege. If I am correct according to the terms I am allowed to spilt the entire amount into 3 parts and pay them in 3 months.
              This is my 3rd month using their service, and now suddenly they have blocked my access to the card and are asking me to pay the entire amount.
              When I contacted their support mail id, I got a very bizarre reply which really doesn't explain anything.
              I hope this situation is considered and a solution to the same found soon. Thank you.
              IndiaBulls customer support has been notified about the posted complaint.
              Verified Support
              Jan 21, 2022
              IndiaBulls Customer Care's response               Dear Customer,

              We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

              Neha, Team Dhani
              Jan 28, 2022
              Updated by Jose_Jacob12               My mobile number: [protected]
              e-mail id: [protected]@gmail.com

              The best time to reach me will be between 9 am to 10 am. Thanks.
              Feb 02, 2022
              Updated by Jose_Jacob12               No update from IndiaBulls yet.
              Verified Support
              Feb 04, 2022
              IndiaBulls Customer Care's response               Dear Customer,

              Our team tried to contact you but could't get through. We request you to provide an alternate number via DM m.me/dhaniapp One of our representatives will contact you shortly in this regards.

              Jatin, Team Dhani
              Feb 09, 2022
              Updated by Jose_Jacob12               I have not received any call from your team. Additionally, I have written numerous emails to your support team, [protected]@dhani.com, and the nodal officer. I haven't received any reply from them either.
              Feb 10, 2022
              Updated by Jose_Jacob12               Jose_Jacob12's [Complaint's author] reply, 0 minutes ago
              Mobile Number: [protected]
              Email id: [protected]@gmail.com

              I got a call from Dhani asking to repay the entire amount otherwise they won't unlock the amount. I asked for the reason, they said "You have utilized 90% of the credit limit". Then when I enquired where exactly in terms and conditions is the same written, the person could not answer but stuck to the argument that the funds won't be unlocked and I have the pay the membership fee also. This is a sort of bully tactic that I did not expect from Indiabulls. Feels more like I took credit line from a loan shark.
              View replies
              Dear Customer,

              We understand you here, However, please share your contact details via m.me/dhaniapp for our record and we will quickly resolve your issue.

              Neha, Team Dhani
              Reply
              Jose_Jacob12's [Complaint's author] reply, Feb 2, 2022
              I have already written 2 emails to Dhani support. Not received any reply yet.
              Dear Customer,

              We would need your details via m.me/dhaniapp so that we interally align and solve with our team as quickly as possible for you. Hence, request your support here.

              Neha, Team Dhani
              Reply
              Dear Customer,

              We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

              Neha, Team Dhani
              Reply
              Jose_Jacob12's [Complaint's author] reply, Feb 10, 2022
              Mobile Number: 9742891693
              Email id: [email protected]

              I got a call from Dhani asking to repay the entire amount otherwise they won't unlock the amount. I asked for the reason, they said "You have utilized 90% of the credit limit". Then when I enquired where exactly in terms and conditions is the same written, the person could not answer but stuck to the argument that the funds won't be unlocked and I have the pay the membership fee also. This is a sort of bully tactic that I did not expect from Indiabulls. Feels more like I took credit line from a loan shark.
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                V
                vickytakate
                from Nashik, Maharashtra
                Jan 18, 2022
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                Address: Mheluske, Nashik, Maharashtra
                Website: Cibil score Report

                I have not taken any loan from ivl finance but it is showing 1566 due in my credit report please kindly update.thank you
                View replies
                Dear Vicky,

                We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

                Neha, Team Dhani
                Reply
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                  G
                  Good happy
                  Jan 18, 2022
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                  Address: Bareilly

                  Please call me back [protected]
                  And tell me my loan account no
                  And outstanding amount please tell
                  View replies
                  Dear Customer,

                  We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

                  Neha, Team Dhani
                  Reply
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                    S
                    Saifuddin07
                    from Gulbarga, Karnataka
                    Jan 18, 2022
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                    I am a customer of IndiaBulls Dhani. I have taken a credit limit of Rs. 10000 which monthly subscription fees is Rs. 235.00 I have clreared their fees and I did it several times they have inactivated my credit line. After several intimation through mail, phone call they didn't activate my Credit Line. Simply, in this way they are looting customer, cheating with customer like me during this pandemic situation. Requesting to refund my Rs. .1880.00 I don't need the service any more., refund the amount.

                    Need immediate action.

                    Regards,
                    Saifuddin Ahmed
                    IndiaBulls customer support has been notified about the posted complaint.
                    Jan 18, 2022
                    Updated by Saifuddin07                     No customer care at all
                    Verified Support
                    Jan 21, 2022
                    IndiaBulls Customer Care's response                     Dear Saifuddin Ahmed,

                    We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

                    Neha, Team Dhani
                    Jan 21, 2022
                    Updated by Saifuddin07                     [protected]
                    Jan 24, 2022
                    Updated by Saifuddin07                     I didn't receive any call or any mail
                    Jan 27, 2022
                    Updated by Saifuddin07                     I got a call and I explained him and he told ok we'll solve the problem but no response yet
                    Verified Support
                    Feb 07, 2022
                    IndiaBulls Customer Care's response                     "Dear Saifuddin,

                    We are looking into your concern on priority and will get back to you with an update shortly. Appreciate your patience.

                    Jatin, Team Dhani"
                    Feb 08, 2022
                    Updated by Saifuddin07                     Give me your contact number sir because the customer care number they won't receive at all
                    View replies
                    Dear Saifuddin,

                    We are looking into your concern on priority and will get back to you with an update shortly. Appreciate your patience.

                    Jatin, Team Dhani
                    Reply
                    Saifuddin07's [Complaint's author] reply, Jan 31, 2022
                    Too much late
                    No response till now I tried calling customer care and mailed the company

                    Credit line deactivated after clearing dues on time - Comment #3954192 - Image #0
                    Reply
                    Dear Saifuddin,

                    We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else.

                    Jatin, Team Dhani
                    Reply
                    Saifuddin07's [Complaint's author] reply, Mar 17, 2022
                    Nobody is in touch with I've got no response till now and totally ignored
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                      S
                      SOWMYA@sp
                      from Mangalore, Karnataka
                      Jan 18, 2022
                      Resolved
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                      Resolved

                      Address: MANGALORE
                      Website: DHANI ONE FREEDOM CARD

                      I am SOWMYA POOJARI. My registered mobile number is [protected]. I have bought some items in AJIO by using dhani card(Paid 1101.0rs) and later I changed my mind and canceled the order(cost of 480.0rs). The AJIO marchent has send my money refund. But I did not get the money into my dhani wallet. It's a worst experience.
                      +2 photos
                      Feb 23, 2022
                      Complaint marked as Resolved 
                      IndiaBulls customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 21, 2022
                      IndiaBulls Customer Care's response                       Dear Sowmya,

                      We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else.

                      Neha, Team Dhani
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                        P
                        Punam Kumari Sinha
                        from Patna, Bihar
                        Jan 18, 2022
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                        I ordered a iQOO Z3 5G smartphone of [₹17990] from Amazon using Dhani Rupay Debit card on 7th January 2022. I cancelled it on the same day. But, I haven't received my refund till today. I had already raised many complaint to customer care but got no solution.

                        Order ID - [[protected]]
                        RRN - [Vrk978]
                        +1 photos
                        IndiaBulls customer support has been notified about the posted complaint.
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                          K
                          kaushlendra singh Bais
                          from New Delhi, Delhi
                          Jan 17, 2022
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                          श्रीमान जी
                          मैंने इंडिया बुल धनी एप के क्रेडिट कार्ड से दिनांक 3जनवरी 2022 से 15जनवरी तक लगभग 25000की फ्लिपकार्ट मिंत्रा और अमेजॉन ऐप से खरीददारी की और कुछ ऑर्डर मैंने कैंसिल किए जिसकी धनराशि लगभग 19400रुपया है amazon Myntra and फ्लिपकार्ट ने रिफंड बना दिया था जिसका विवरण मेरे पास है परंतु धनी ऐप ने 3जनवरी से अब तक कोई भी वापसी नहीं दी है जबकि मैं उनकी किस्त समय से दे रहा हूं कृपया मेरी पैसों की वापसी कराई जाए जिससे की मैं धनी क्रेडिट कार्ड का पूरा पैसा देकर खाता बंद कर दूं धनी सुरक्षित एप नहीं लग रही है कस्टमर केयर से बात होना बहुत मुश्किल होता है कोई कुछ सुनता ही नही इसलिए श्रीमान जी अनुरोध है कि मेरी समस्या का जल्द से जल्द हल निकनवाने का कष्ट करे आपकी महान कृपा होगी
                          IndiaBulls customer support has been notified about the posted complaint.
                          View replies
                          Dear Kaushlendra,

                          We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

                          Neha, Team Dhani
                          Reply
                          kaushlendra singh Bais's [Complaint's author] reply, Jan 20, 2022
                          I am continuing mail send your mail id [email protected] but not any problem resolve me so please refund my amount in my dhani wallets or dhani account as soon as possible
                          thanking You
                          kaushlendra Singh
                          mob-8800019209
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                            K
                            kaushlendra singh Bais
                            from New Delhi, Delhi
                            Jan 17, 2022
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                            DearSir,
                            I am requested here for refund issues
                            my following orders have been canceled and their refund id has also been created but till now no refund money is showing on my dhani credit card account so request please solve my problem very soon.
                            Here I am attached refund I'd details please find the attachment.

                            thanking you
                            kaushlendra Singh
                            mob-#[protected]
                            IndiaBulls customer support has been notified about the posted complaint.
                            View replies
                            DearSir,
                            I am requested here for refund issues[protected] to[protected]
                            my following orders have been canceled by AJIO & Flipkart, Myntra, Amazon Shopping apps and their refund id has also been created but till now no refund money is showing on my dhani credit card account so request please solve my problem very soon.
                            Here I am attached refund I'd details please find the attachment.

                            thanking you
                            kaushlendra Singh
                            mob-#[protected]
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                              H
                              Himanshunegi01
                              from DEHRADUN, Uttarakhand
                              Jan 17, 2022
                              Resolved
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                              Resolved

                              It's been two days of opening a account in dhani app. They themselves gave me daily credit card of 25000. But i haven't used there any facilities till date. They gave me a digital card. But i have not ordered a physical card.
                              They are forcing me to pay 598 rupee as monthly subscription and 2050 ₹ daily credit limit i don't want there any service and want to close my account but in there freedom section where settings symbol is there there is no cancel button showing in my app. Hence it's has become a headache. And iam fed up with there faulty policy so please provide me justice
                              +3 photos
                              Mar 3, 2022
                              Complaint marked as Resolved 
                              IndiaBulls customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 21, 2022
                              IndiaBulls Customer Care's response                               Dear Customer,

                              We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

                              Neha, Team Dhani
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                                P
                                Punam Kumari Sinha
                                from Patna, Bihar
                                Jan 17, 2022
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                                Dhani is not crediting my Refund for the cancelled orders. P
                                lease improve your Refund System to ensure better feedback from your important users.
                                IndiaBulls customer support has been notified about the posted complaint.
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                                  J
                                  Jahan sayada ali
                                  Jan 17, 2022
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                                  It shows to active clear your dues though I have dont have any dues for the time. And my credit line is inactive, how to activate
                                  +4 photos
                                  IndiaBulls customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Customer,

                                  We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

                                  Neha, Team Dhani
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                                    S
                                    sarojininayak
                                    from hyderabad, Andhra Pradesh
                                    Jan 17, 2022
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                                    Address: M-62 & 63, First Floor, Connaught Place, New Delhi, Delhi 110001

                                    I have not taken any loan from IVLfinanace ltd. my credit report showing Rs 21997 loan and currect due Rs 8886 . please clarify me. I can check my DOB and other details are incorrect.

                                    Date of incident[protected]
                                    ERN no[protected]
                                    account no- Last four digit- 1345
                                    Mobile number- [protected]

                                    I am requesting to close this account and send me details about this.
                                    Regards,
                                    Sarojini
                                    View replies
                                    I have not taken any loan from ivl finance but it is showing 1726 amount and out staing 3000 due in my credit report please kindly update.thank you
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                                      S
                                      shininrays
                                      from Kolkata, West Bengal
                                      Jan 17, 2022
                                      Resolved
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                                      Resolved

                                      Wrong CIBIL reporting for dhani loan account CL09034947 for October & November 2021 and False promises being made.

                                      I RECEIVED A CALL LAST THURSDAY FROM YOUR GRIEVANCE TEAM PROMISING THAT THE LATE PAYMENT HAS BEEN REMOVED / CORRECTED AND MADE TO “0” FROM “43” days late for Loan ID CL09034947 in CIBIL, EXPERIAN, CRIF & EQUIFAX credit bureaus.

                                      However having refreshed the CIBIL report, EXPERIAN report and other bureau reports on 17.01.2022, TO MY UTMOST HORROR I still see the late payment of 43 days for the month...
                                      +2 photos
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                                      D
                                      Dr. Purna Choudhuri
                                      Jan 17, 2022
                                      Resolved
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                                      Resolved

                                      My Dhani credit limit has been inactivated for no apparent reason. My current dues (my first EMI portions) are all cleared. Next dues are to be paid in the month of Feb, 2022.
                                      However, the app shows the entire amount spent as due and asks me to clear the entire credit line that I have consumed in the "Dues now" section.
                                      I don't know if it's a software glitch or what. But nobody uses Dhani to pay all the amount at one go!
                                      Their customer care numbers are invalid and the chat support is a useless bot. So, I am pretty directionless at this point.
                                      Request you to help me out.
                                      Feb 23, 2022
                                      Complaint marked as Resolved 
                                      IndiaBulls customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 20, 2022
                                      IndiaBulls Customer Care's response                                       Dear Purna Chaudhuri,

                                      We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

                                      Neha, Team Dhani
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