Account No: [protected]
Jewel Loan No: [protected]
With respective of above account details my father has received the jewel loan of 2 lakhs and he passed away last year 2017 and before due date of loan we have settled the loan amount on 28th Aug 2017 .For handing-over the Jewel, Branch manager instructed us to submit the claim form with all the proof documents to receive the Jewel behalf of my father.
I have submitted the Claim form in Elachipalayam Branch on 24th Oct 2017.
Since that time almost 4 month has completed and we did not received the Jewels yet and after all this time of waiting all the response which I'm getting from Branch manager is very specious. The answer for my query queries every time was verification is pending from head branch (Salem). After paying the hole loan amount on time and submitting the all proof document all I'm getting is the unworthy answers from branch manager.
So please let me know the status of this.
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