Indian Bank — Credit yet to be received for a foreign currency cheque amounting to us dollars:2500 - despite a lapse of period of 45 days -

Address:	G N CHETTY ROAD, CHENNAI 600017
Website:	www.indianbank.in

I am maintaining a savings bank account with your g n chetty road branch, t. Nagar, chennai 600017. I had deposited a cheque for us dollars 2500/-, drawn on umb bank, kansas, usa with the branch on 9th august 2021 for collection.
Despite a lapse of 4 days from the deposit of the cheque, the cheque is yet to be realised and proceeds yet to be credited. Our repeated phone calls to the branch manager, mr. Kamalakannan and visits to the branch, there has been no positive response from the peope concerned in the branch. We are put to unnecessary hardship besides mental agony as the cheque is yet to be realised and proceeds yet to be credited.

I request that the matter may be attended on top priority and the needful to be done from your end immediately, failing which i have no other alternative but to escalate the matter to banking ombudsman.

Regards,
vasantha gowrisankaran

s b account no.[protected] with indian bank, g n chetty road branch, t. Nagar, chennai 600017