Indian Bank — did not receive the refund

I have tried to pay my tuition fee using indian bank netbanking, but after entering the otp, it showed in the webpage that "connection timed out", ur transaction failed. But, the money was deducted from my bank account. The money is about 1.3 lacs. I still didn't get the refund! What do i do now? I have to pay my college fee within a week? My father is gonna kill me if i tell this to him 😭😭😭😭😭.. Please resolve this!!!
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I am R. RANJITH BALAJI PROPRIETOR OF KRR ENTERPRIZES I have udhyog aadhar with me. I requested Madambakkam branch manager to open current account. He asked me you have account in any other bank in this same name. I told yes i am having in vijaya bank. Manager told if you have account in other branch we cant open this is rbi rules.
As informed my relative staying in USA, Sh. Ved Arya, pension since December 2017 has not been credited, despite repeated emails and central office pension department requests to Greater Kailash, Delhi branch SB[protected].
Life certificate submitted on 9.1.18
[protected]@yahoo.com

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    PB No: 5555, 254-260, Avvai Shanmugam Salai, Royapettah, Chennai, India - 600014
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