Indian Bank — money not credited into beneficiary account

Address:

600020

On feb-6-2018 i've sent rs.12000 to my friend's account. The money got debited from my bank's account but it wasn't credited into the beneficiary account as well as in his tez's account. Since, it's a huge amount i can't pay my tolerance towards waiting for more than a day.
Kindly take necessary action or else i will have to approach consumer forum /court and sue this app to close it immediately