Indian Bank — urgent assistance required: education loan application pending for six months

I am Pujit, a student at VIT Chennai, and I applied for an education loan through the Vidya Portal at Indian Bank, Madipakkam branch. Despite my application being submitted over six months ago, and having complied with all the procedures and submitted all required documents, I haven't yet received a proper response regarding the status of my loan.

Throughout this period, I was reassured multiple times by the branch that my loan was in process and advised not to apply to any other bank, including the other Madipakkam branch. Trusting their assurance, I refrained from seeking loans elsewhere. Now, with the due date for my college fees fast approaching (only one month left), I am in a difficult situation.

Additionally, as a single parent, my mother, Vijalakshmi, has been managing our finances single-handedly. I am enrolled in a 5-year M.Tech course, and for the first two years, we managed to pay the fees without proper assistance. However, for the third year and now the fourth, the bank has requested numerous documents repeatedly, causing delays. This lack of response and the continuous change in branch managers at the Indian Bank, Madipakkam branch, has severely impacted my education.

Recently, the branch manager who had been handling my case was replaced. The new manager has informed me that I might need to wait an additional six months and suggested exploring options with other banks. This is extremely distressing, considering the time I have already invested in waiting for this loan, and now with less than a month to pay my fees.

Given that my mother, Vijalakshmi, is an account holder with Indian Bank, we trusted this institution for my education loan needs. However, the delay and lack of communication have left me in a precarious position.

I earnestly request your immediate assistance in resolving this issue. Your prompt action in facilitating the approval of my education loan will greatly alleviate my stress and allow me to continue my studies without interruption.

Here are my account details:
- Account Number: [protected]
- IFSC: IDIB000M682
- Branch Code: 6145 (Madipakkam)

And my mother's account details:
- Account Number:[protected]
- IFSC: IDIB000T117

Vijalakshmi's Registration ID: 2349866

Thank you for your attention to this urgent matter.