[Resolved]  Indian Oil Corporatio — Profuse leekage in lpg gas cylinder and non - response of distributor in replacing the same

Address: New Delhi, Delhi

Sub. : - profuse leekage in lpg gas cylinder and non - response of distributor in replacing the same, despite report of the service engineer called on emergency call at 8 pm on 02. 12. 2013. Consumer no. 12211. Details given in attachment.

My indane lpg (Domestic) consumer no. Is 12211. Distributor is vijay rattan enterprises, (East delhi) . On dec. 2nd, 2013, we installed a fresh cylinder. It started leaking immediately. Instantly, called the emergency service at 8 pm. Person visited namely mr. Kanahiya at 9 pm. After thorough checking of cylinder, he established the profuse leakage - he stated pin of cylinder is faulty & he is unable to change it. He gave in writing vide complaint no. 25380 saying "cylinder's pin leaking - cylinder to be changed by the agency”. Since morning repeatedly calling the distributor / agency. After plenty of busy tones, no one picks up the phone while ringing

Hence take notice for legal action for damages for criminal breach of trust, harassment, mental torture & also will be compelled to initiate consumer court for deficiency & refusal & failure to provide services in, with punitive costs. Immediate redressal & change of cylinder is urgently sought for, failing which action is liable to be initiated against indian oil corporation. And including its top officials, for the same.

Please note accordingly.

Ashok batta, advocate,

C / o justice r. K. Batta (R)

Member, national consumer redressal commission.

New delhi.

Dated: - 5th dec. . 2013.