Indian Oil Corporation [IOC] — Don't provide me free air for my car tyres have wait for about half hour and still don't provide me with free air

Address:

On national highway HP21 BILASPUR CHANDIGARH HIGHWAY ABOUT 5KM FROM DISTRICT BILASPU NEAR NAUNI

Sir/ Madam,
I would like to bring in your notes that you are having a IOC PETROL pump under the name of sukumar PETROL pump located on highway of DISTRICT BILASPUR and Chandigarh on national highway HP 21 about 5 Km from DISTRICT BILASPUR
( Himachal Pradesh pin 174001 ) near nauni

Sir today on 20 March 2022 in the morning about 7:35 AM I have entered the sukumar PETROL station and asked the staff people for checking the air pressure of my car but as there where only 2 staff people in pump and they refused me to provide me any type of help regarding free air so I asked them to provide me the complete number but they refused to me provide any complaints number and I checked the whole PETROL pump but couldn't find any place where I could contact for help or for complaints and even I couldn't find the owner number over there so I and my mother continued request the pump staff to provide us with air as my one of the tyre was flattened and I needed to reach IGMC HOSPITAL shimla for the checkup of my father who is a heart patient
So after about 20 to 25 minutes some passing by vehicle owner provided me owner contact number so I called upon the number and then requested in to ask his staff people to provide me with air for my vehicle so after that one of staff people started filling air in my vehicle but it was also of much use because they where not having much air in their air pump
So I have beg for the air for about half an hour and still I couldn't find solution to my problem
And I due to which I was late for the appointment with my father doctor and have go under a sever mental torture
I hope that the managment will take some strict action against SUKUMAR PETROL pump so that in future other customers would not face such type of problems which I have to go through
Hope to see some strong action against SUKUMAR PETROL PUMP
Thanking you
Vikesh Dogra
C/O G.V. ENTERPRISES
VILLAGE DADOUR
POST OFFICE NERCHOWK
DISTRICT MANDI
PIN 175008
HIMACHAL PRADESH
CONTACT NUMBER [protected]