Address: | Nashik, Maharashtra, 422009 |
On 28 th November 2017 I filled petrol in this pump in my car MH15BN5669. I asked to fill petrol worth Rs2000/-. The man filled Rs400/- and stopped, when I questioned- he said he heard me asking for Rs400/- only. When I told him that I ordered for Rs 2000/- worth, he immediately changed figure to 1600/- .I objected that he should set the metre to zero then restart- to this he said machine automatically does it ! But My car-metre showed less ! I knew I had got only Rs1600/- worth of fuel. I asked for manager but he was not in his office. I then said I will lodge a complaint with IOC. Then another man came to me, noticing my displeasure, saying perhaps a mistake is made so he will compensate for the less filling and asked me to repark the car at pump and filled another Rs 400/- worth of petrol. I had faced same situation on earlier occaisions but did not argue. This time when I expressed my dissatisfaction, they corrected themselves.This clearly indicates that they must be doing this with many like me and duping them ! I am attaching my credit card payment slip. I expect some stern action against this petrol outlet - otherwise reputation of IOC is at stake.
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