Indian Oil Corporation [IOC] — refusal to provide 2nd cylinder and denied to give subsidy

Address: Kavoor, Mangalore - 573015

I have taken indane gas connection few months ago and I have taken only 1 cylinder 14.2kg and now I want an additional or 2nd cylinder. I raised 2 complaints so far to order my 2nd cylinder but the complaints are being closed without any response, I spoke to my distributor but he told that there's no supply of 14.2kg cylinder and asked me to wait for 2 or more months. I spoke to a customer care agent but he was very unprofessional and talking all the nonsense with his family members while I was on the call. Can you please escalate this to higher management and help me to get the 2nd cylinder. I have raised more than 20 tickets but all my tickets were closed without any action and dealer is not receiving the call.

Also the dealer denied providing me the subsidy option straightaway. Can you please help me to get my 2nd cylinder and subsidy for my gas connection.

Registered mobile number: [protected]
Consumer number : [protected]
Agency name : Sri Thirumala Indane gas distributor, Kavoor, Mangalore.
LPG ID : [protected]

Thanks,
Jayaprakash