Indian Oil Corporation [IOC] — Surrender certificate required

Sir, about 10 years ago i had got the connection of domestic cylinder done from bonli indain gas agency (address- ground floor, main bus stand, bonli, rajasthan 322023), whose lpg id- [protected]. which i deposited back about 8 years ago and have taken back my security amount but till date i have not been given the surrender certificate due to which hp has disconnected my connection 2 months ago. i went to your quoted indane gas agency and talked to the owner and also sent complete information on his whatsapp [protected] but he is not providing me the surrender certificate.

Need information
Point - 1 why was my connection not closed when i submitted a connection?

Point-2 why is your bona fide agency not giving me the dedication certificate?

Point3- are you providing me the surrender certificate or i have to take the help of consumer court?

Point-4 who is responsible for the trouble i faced?

Request by
Jhandu lal meena
Vi- kundli nadi
Post- gambhira
Tehsil - malarna dungar
District - sawai madhopur
Rajasthan
322021
Mobile number [protected]
Email id [protected]@gmail.com

Indain lpg id- [protected]