Indian Oil Corporation Limited. (Iocl) — Petrol reward not given against purchase worth Rs.2000 at IOCL dealer outlet

Address: Bangalore Rural, Karnataka

Dear IOCL Customer Care Manager,
Request your Corporation not to introduce any Pertol scheme which is not Customer friendly and your authorised dealers making money out of it at the cost of customer.
On[protected] filled my car 25.2 litres of Petrol at your authorised dealers M/S National Service station Muniswamy Layout, Opp Ambedkar Colony, Old Madras Road, (NH-4) Hoskote -562114 (Tin No. [protected]) Cash Bill No. 38553 and payment made through HDFC Credit Card TID No. 47007847 and Invoice No. 000602 Approved Code- 046798 Copy of both cash bill and credit card payment enclosed for ready reference
When asked about the reward with the dispensing official he asked to talk to the outlet Manager, when contacted he replied owner is not their Contact when I visit next time. Again visited on for refilling on[protected] for refilling and also to know about the earlier reward. the dispensing officials were not answering, manager not available when contacted on mobile was not responding and owner no. was not given.
If this is the attitude of your authorised dealer outlet officials why are you introducing such schemes and why the dealers are benefited at customer cost. of the schemes are not customer friendly donot introduce such schemes (with this only your dealers will make more money) instead reduce the price of the fuel so customer will be directly benefited.
Regret to inform on[protected] I refilled my car petrol with M/S BPCL outlet and donot wishes to be your loyal customer. Trust you will do the needful in the matter and will be more customer friendly company rather than dealers friendly.
M.K.Pai - Bangalore
[protected]
[protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
 
1 Comment

Comments

this should be resolved soon

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Oil Corporation [IOC]
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    13284
    Pending
    0
    Resolved
    5157
    Indian Oil Corporation [IOC] Phone
    +91 99 1155 4411
    +91 98 4882 4365
    +91 81 2402 4365
    Indian Oil Corporation [IOC] Address
    SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
    View all Indian Oil Corporation [IOC] contact information