[Resolved]  Indian Oil Corporation Ltd - Indane Gas Service — Cylinder Leakage

Address: Ahmedabad, Gujarat

Sir, My Consumer No. is - 626156 - When I opened the seal on the cylinder it is leakage in that. I called on IOCL Leakage Complaint phone numbers 3 times, and they came to my home for checking, they checked and they tested it by changing the visor and then they marked as Cylinder leakage in the Complaint Receipt. Then he said, now you call your Agent(Sursagar Agent, Ghatlodia, Ahmedabad[protected], they will exchange this cylinder. So, I called them around 20 times in last 4 days, and they are saying that yes we are coming, but no one has come till today. It is very bad smell in my home, I have a small baby, so I put that in the gallery. It is as a RISK in my home. Last night at 10pm I called on [protected] no, and he said he can't do anything with this, also he said that you take your cylinder to the agent office. Sir, how would I take this leak aged cylinder to their office? Please do needful to this. Any help on this is greatly appreciated. My contact no is - [protected].
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Nov 20, 2013
Updated by mitta78
Also, this was happened before 6 months back, they came to exchange the cylinder after 4 days, and then said, you have used enough of gas from this cylinder so we can't exchange this. Currently also, we are not using that leakaged cylinder as it is at risk and very bad smelling, but it looses gas weight because of the leakage. How to make them understand this ?
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Oil Corporation [IOC]
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    13284
    Pending
    0
    Resolved
    5157
    Indian Oil Corporation [IOC] Phone
    +91 99 1155 4411
    +91 98 4882 4365
    +91 81 2402 4365
    Indian Oil Corporation [IOC] Address
    SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
    View all Indian Oil Corporation [IOC] contact information