[Resolved] Indian Oil Corporation — Misbehavior at Petrol/Diesel pump at IOCL pump, Malaparamba, Kozhikode, Kerala

jssureshkumar

from Ernakulam, Kerala

Dec 12, 2013

Address: Kozhikode, Kerala

From Suresh Kumar J S (mail : [protected]@gmail.com)mob:[protected] Kozhikode On 08/12/13, when I was on route to Kalpetta from Kozhikode at 8 A M in the morning I reached the IOCL Petrol pump at Paropadi, Malaparamba, Kozhikode for filling Diesel in my car. The pump operator carelessly set the price and when he lifted lever to pour the diesel, suddenly for my surprise I saw Diesel pumping out of the hose and with in a fraction of second, there were lots of diesel spilled into my car (not in Diesel tank) and on the face of my wife and kid who were travelling with me. The operator said that it was due to a malfunction of the lever and suddenly left the scene. I complained the matter to the manager and he also said he is help less I have filed a complaint at near by police station(chevayur, Kozhikode) and expecting further action. I request the IOCL authorities to look in to this matter and take steps to avoid such incidents in the future and compensate me of the losses i had suffered due to spoiling the fabrics inside my car, damaged dresses of my relatives, medication sought to curb itching, wastage of time and mental strain.

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Aug 14, 2020

Complaint marked as Resolved

Dec 12, 2013

Updated by jssureshkumar From Suresh Kumar J S, Kozhikode On 08/12/13, when I was on route to Kalpetta from Kozhikode at 8 A M in the morning I reached the IOCL Petrol pump at Paropadi, Malaparamba, Kozhikode for filling Diesel in my car. The pump operator carelessly set the price and when he lifted lever to pour the diesel, suddenly for my surprise I saw Diesel pumping out of the hose and with in a fraction of second, there were lots of diesel spilled into my car (not in Diesel tank) and on the face of my wife and kid who were travelling with me. The operator said that it was due to a malfunction of the lever and suddenly left the scene. I complained the matter to the manager and he also said he is help less I have filed a complaint at near by police station(chevayur, Kozhikode) and expecting further action. I request the IOCL authorities to look in to this matter and take steps to avoid such incidents in the future and compensate me of the losses i had suffered due to spoiling the fabrics inside my car, damaged dresses of my relatives, medication sought to curb itching, wastage of time and mental strain.