Indian Oil Corporation — Non Receivable of Gas Cylinder

Address: Kolkata, West Bengal

Against booking (Consumer no. T02285) dated: 21/10/13 ref no: 594070, on 6/11/13 received sms: cash memo generated [protected] (ref no. same), cylinder shall be delivered shortly. On 11/11/13 received sms: booking cancelled (ref & cash memo no. same), again on 12/11/13 received sms: cash memo [protected] generated (new to previous one), cylinder delivered shortly (ref no. same), On 16/11/13 received sms: cylinder delivered against cash memo: [protected] (new cash memo no. and ref no. same) which I haven't received till date, the booking coupon is still in my custody which the agency people have penned through. While contacting with gas service agency they informed that booking has been cancelled and forced me for new booking (dt: 21/11/13 ref no: 611575). While I checked my status at your website it stated that I've received my cylinder on 13/11/13, which I haven't received yet.So according to my status I've received 4 nos. of cylinder but indane.co.in database is showing that I've received 5 nos. of cylinder (while there is a Govt. declaration that one consumer will receive only 9 nos. of subsidized cylinder in a financial year). So please do the needful. I am also sending you the status as received from their website.