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India Post Complaints & Reviews

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Updated: Dec 18, 2025
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P
poojanvs
from Burhanpur, Madhya Pradesh
Apr 1, 2015
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Address: Indore, Madhya Pradesh

Parcel booked at Indore on 7th March tracking id CI[protected]IN cannot be traced. Already logged a complaint with india post [protected] complaint number but no response. Called concerned post office several time but they are unable to give me any answer regarding this. Please resolve this issue
India Post customer support has been notified about the posted complaint.
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    V
    vicmer
    from Delhi, Delhi
    Mar 31, 2015
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    Address: Bangalore, Karnataka

    Dear sir/madam, I had worst experience in marathahalli branch, b'lore on 30th march 2015 I submitted the form but as of now A/C is not opened I checked with the branch they said server is down from 30th march till now if I could not deposite the amount today I will loose this year benefits & not only myne more than 50 people faced the problem.please resolve the this issue as soon as possible and help me to get the this year benefits. Thanks & Regards, Victor [protected]
    India Post customer support has been notified about the posted complaint.
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      J
      jitm
      from Jamnagar, Gujarat
      Mar 30, 2015
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      Address: New Delhi, Delhi

      I have booked Speed Post Parcel on 20th March 2015 at Jamnagar (Gujarat) Head Post Office vide Speed Post Booking Ref # EG[protected]IN. The same is reached to the destination post office on 22nd March 2015 as per Tracking Data. The same is not delivered to the Addresee till date. I have lodged online complaint for the same on 25th March 2015 at Post website vide complaint No. [protected]. It is remained unanswered till date.As per last status at Post website is "22/03/2015 20:41:17 NSH GURGAON Bag Opened" You are requested to expedite early delivery of my parcel/Resolve complaint
      India Post customer support has been notified about the posted complaint.
      Indian Post has no curtsy to acknowledge the complaint. There has been no response from their side since lodge of online complaint. Their way of working is lethargic and attitude is we are above all and the consumer are their mercy. May be top brass would be good and mean business but all the lower and middle hierarchy has this type of attitude.
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        G
        Goffar Ali Sarkar
        from Kolkata, West Bengal
        Mar 28, 2015
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        Address: Kolkata, West Bengal

        I have posted a letter on 25th March, 2015 at 19:47 by speed post from Kolkata GPO. The Item was bagged and Bag Despatched to NSH KOLKATA AIRPORT on the same date at 20:03:39. The bag was received at NSH KOLKATA AIRPORT on 25/03/2015 at 22:08:22. But It isnot despatched from there. I track my speed post and saw this. I send this to the bellow address To The Chairman, Department of Electronics and Communicatio Engineering Alighar Muslim University Alighar-202002 My Booking ID is: EW[protected]IN The last date to reach the letter is[protected]. I send this letter to apply for M Tech. Sir Please do something. My contact Details: Email :goffar.[protected]@gmail.com Ph No: [protected]
        +1 photos
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          M
          mahe464037
          from Mumbai, Maharashtra
          Mar 28, 2015
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          Address: Rewa, Madhya Pradesh

          I M MAHENDRA KUMAR SONI . MY COMPLAINT IS REGARDING PASSPORT. MY PASSPORT HAS BEEN DSPATCHED ON[protected] THROUGH SPEED POST WHEN I CHECKED THE STATUS IT ONLYSHOW THE DATE[protected]. THERE IS FURTHER NO PROCESS AFTER THIS AND I HAVE YET RECECIVE MY PASSPORT. I AM FROM REWA (MP). PASSPORT IS STUCKED ON ICH SATNA .PLZ HELP. TRACKING NO.- PP[protected]IN MY MOBILE NO.- [protected]
          +1 photos
          India Post customer support has been notified about the posted complaint.
          I am facing the same problem. My passport was dispatched from Bhopal passport office on 29/06/15 and has been stuck in ICH Satna since 02/07/15. Please let me know if you got your passport and what did you do for it.

          passport not receiving - Comment #2196601 - Image #0
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            S
            shyama1088
            from Allahabad, Uttar Pradesh
            Mar 27, 2015
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            A parcel was sent from mumbai to kurali distt mohali on 04-03-15 . Parcel no is CM[protected]IN but till now it has not been received. When tracking it on official site of india post its showing that it has been delievered at jungpura delhi. How could it be delievevered at jungpura? I have also complaint about it one week ago so please solve this matter asap.
            India Post customer support has been notified about the posted complaint.
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              M
              Mahadev sn
              from Gurgaon, Haryana
              Mar 27, 2015
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              We have 05 rd/sb account in VV Nagar, Belgaum. I have given application to transfer these accounts to post office khanapur on 05 Mar 2015. Post office Khanapur forwarded to VV Nagar, Belgaum. On 27 Mar 2015 when I visited the post office khanapur they told me that the pass book are returned without remarks. On 05 Mar 15 the dealing clerk told me this is not their work to send and do the correspondence. This is work of VV Nagar, Belgaum. However when I requested whoever it the duty of your work. initially irricked by my word latter he accepted it. After 22 days I received my rd\sb passbooks without any remarks by post office khanapur/vvnagar, belgaum. Why this happens in post office.
              India Post customer support has been notified about the posted complaint.
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                G
                Ghanshyam K Gupta
                from Mumbai, Maharashtra
                Mar 26, 2015
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                Address: Tirunelveli, Tamil Nadu

                Sir... I purchase bedsheets from Naaptol but item was not upto standard then we send same item through parcel vide CT[protected]IN on same address from it was deliver as : M/s Naaptol Online Shopping Pvt Ltd.; S.No.-85 ; village- GundlapochampallyMandal Medchal ; Dist : Rangareddy ; Andhra Pradesh -500014 on 18/11/14 but item is not deliver till todate. I complaint Head post office Tirunelveli vide ack[protected] dated 06/01/15 but there after no response . when i call him he told that not action taken by high authority . what i do Sir...because parcel value was 3000/- Rs...plz advice me Sir...
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                  A
                  AmitKhatana
                  from Muzaffarnagar, Uttar Pradesh
                  Mar 26, 2015
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                  Address: Muzaffarnagar, Uttar Pradesh

                  Hi, Respectfully, I am asking question to consumer complaints because my password dispatch in my address in 21-Nov-2014. But till date not receive me. I complain in http://www.indiapost.gov.in/ site but not me correct report regarding my post.my complain no is [protected].so give me stagnation now what i do. Regards, Amit Kumar Email: [protected]@gmail.com Ph.-[protected]
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                    Z
                    zagian
                    from Mumbai, Maharashtra
                    Mar 25, 2015
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                    Address: Pune, Maharashtra

                    This is to state that.your reg.post office agent Damodar R kulkarni Reg. no. 5211/95 is the most ridiculous, deceiving character, misbehaving, not professional, cheated me by giving wrong info regarding the Fixed deposits & not providing service in time.He withdrawing our MIS money in time and giving me after 2 months after rotating that money for interest from other personals.Almost he has cheated all in this area.Request to cancel his registration & give chance to some qualified personals waiting in Q
                    India Post customer support has been notified about the posted complaint.
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                      K
                      Krishna Saw
                      from Hyderabad, Telangana
                      Mar 25, 2015
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                      Address: Thiruvananthapuram, Kerala

                      Hello, Why www.indiapost.gov.in website doesn't work. Do you have some restrictions set that only indiapost employee can access and no customers can browse the website . Or there are no IT people to support this website.AS a customer may i request you to make sure that website is up and running. Regards Krishna
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                        K
                        kunugali
                        from Chennai, Tamil Nadu
                        Mar 25, 2015
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                        Address: Bangalore, Karnataka

                        i PRASANNAKUMAR.C, got from the speed post tracking system is that my article is delivered to wrong address on 21/3/15. my current address is PRASANNAKUMAR.C #75, 23rd cross, ittamadu, Banashankari 3rd stage Bangalore-85
                        India Post customer support has been notified about the posted complaint.
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                          N
                          neha roy
                          from Kolkata, West Bengal
                          Mar 25, 2015
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                          Address: Kolkata, West Bengal

                          I HAVE BOOKED A PERCEL ON 12/02/15 FROM Badkulla S.O. PERCEL WEIGHT IS 212 g.m. TILL THE DATE INDIA POST DIDN'T DELIVERED THE PERCEL AND ALSO NOT SHOWING STATUS PROPERLY IN TRACKING RESULT. I HAVE LAUNCHED A COMPLAIN BUT THEY ARE NOT RESPONDING EVEN.MY BOOKING NO IS-EW[protected]IN.
                          India Post customer support has been notified about the posted complaint.
                          Apr 10, 2015
                          Updated by neha roy
                          non delivery of consignment, tracking no-EW[protected]IN
                          I


                          Booked
                          at


                          Booked
                          On


                          Destination

                          Pincode


                          Tariff


                          Article

                          Category


                          Delivered
                          at


                          Delivered
                          on


                          Badkulla S.O


                          Date


                          Time


                          Office


                          Event


                          12/02/2015


                          12:03:53


                          Badkulla S.O


                          Item Booked


                          12/02/2015


                          14:03:01


                          Badkulla S.O


                          Item bagged for ICH RANAGHAT


                          12/02/2015


                          14:05:35


                          Badkulla S.O


                          Bag Despatched to ICH RANAGHAT


                          12/02/2015


                          20:03:54


                          ICH RANAGHAT


                          Bag Received


                          12/02/2015


                          20:04:20


                          ICH RANAGHAT


                          Item Received


                          12/02/2015


                          20:04:20


                          ICH RANAGHAT


                          Bag Opened


                          12/02/2015


                          21:06:21


                          ICH RANAGHAT


                          Item bagged for NSH KOLKATA
                          AIRPORT


                          13/02/2015


                          04:36:01


                          ICH RANAGHAT


                          Bag Despatched to ICH RANAGHAT


                          13/02/2015


                          08:30:33


                          NSH KOLKATA AIRPORT


                          Bag Received


                          13/02/2015


                          10:14:23


                          NSH KOLKATA AIRPORT


                          Bag Opened


                          13/02/2015


                          10:14:24


                          NSH KOLKATA AIRPORT


                          Item Received


                          13/02/2015


                          15:33:03


                          NSH KOLKATA AIRPORT


                          Item bagged for NSH RAIPUR


                          13/02/2015


                          19:48:39


                          NSH KOLKATA AIRPORT


                          Bag Despatched to NSH RAIPUR


                          NOT DELIVERED
                          Date


                          Time


                          Office


                          Event


                          12/02/2015


                          12:03:53


                          Badkulla S.O


                          Item Booked


                          12/02/2015


                          14:03:01


                          Badkulla S.O


                          Item bagged for ICH RANAGHAT


                          12/02/2015


                          14:05:35


                          Badkulla S.O


                          Bag Despatched to ICH RANAGHAT


                          12/02/2015


                          20:03:54


                          ICH RANAGHAT


                          Bag Received


                          12/02/2015


                          20:04:20


                          ICH RANAGHAT


                          Item Received


                          12/02/2015


                          20:04:20


                          ICH RANAGHAT


                          Bag Opened


                          12/02/2015


                          21:06:21


                          ICH RANAGHAT


                          Item bagged for NSH KOLKATA
                          AIRPORT


                          13/02/2015


                          04:36:01


                          ICH RANAGHAT


                          Bag Despatched to ICH RANAGHAT


                          13/02/2015


                          08:30:33


                          NSH KOLKATA AIRPORT


                          Bag Received


                          13/02/2015


                          10:14:23


                          NSH KOLKATA AIRPORT


                          Bag Opened


                          13/02/2015


                          10:14:24


                          NSH KOLKATA AIRPORT


                          Item Received


                          13/02/2015


                          15:33:03


                          NSH KOLKATA AIRPORT


                          Item bagged for NSH RAIPUR


                          13/02/2015


                          19:48:39


                          NSH KOLKATA AIRPORT


                          Bag Despatched to NSH RAIPUR
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                            M
                            mohd laeek
                            from Haldwani, Uttarakhand
                            Mar 25, 2015
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                            Address: New Delhi, Delhi

                            sir, my name is AYSHA BEGAM I am resident of G-12/240 SANGAM VIHAR NEW DELHI-110080.sir nowadays we are suffering from one problem.our postman not giving me my RATION CARD or any documents and it is happening since that when my son refused him to give money rather than licence then he said " I will teach you a lesson ', and sir now he is giving ration card to other except me.I have already checked my RATION CARD on net its made. sir i attached copy of my ration card which i downloaded with this letter and plz, sir take act against postman as soon as possible ..thank you
                            India Post customer support has been notified about the posted complaint.
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                              K
                              kaustubh tiwari
                              from Hyderabad, Telangana
                              Mar 24, 2015
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                              Address: Jaipur, Rajasthan

                              Dear Sir/Madam, I am unable to track registered post sent on 23/02/2015 from Jaipur to local Jaipur. The registered post reciept numbers are: RR[protected]IN. I tired to trace it online but there is no option availble to track the registered post on the official website of India post. (http://www.indiapost.gov.in/) Also there is no need to mention the lethargic attitude of the Post office staff for helping out to track the post. Kindly help me in to try and locate the post. Regards, AShiah tiwari
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                                Madhav Awana
                                from Gorakhpur, Uttar Pradesh
                                Mar 24, 2015
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                                Address: Gautam Buddh Nagar, Uttar Pradesh

                                this is to inform you that I am Madhav awana R/o awanas near kaushik market behind S.K.2 Village Gejha sector 93 noida, I am a government officer but inever recieve my mails, letters whether registered or unregistered at my home.He always calls me to collect the mail from post office.Kindly do the needful Madhav awana [protected]
                                India Post customer support has been notified about the posted complaint.
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                                  S
                                  shyama1088
                                  from Allahabad, Uttar Pradesh
                                  Mar 23, 2015
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                                  This parcel no Is sent on 4-3-2015 from mumbai to kurali distt mohali punjpunjab 140103 BUT till now I have not received this parcel. If I m tracing this on internet then its showing that its at jung pura delhi. I need urgently. Please give me confirmation on [protected]@gmail.com
                                  India Post customer support has been notified about the posted complaint.
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                                    V
                                    vighneswaran
                                    from Coimbatore, Tamil Nadu
                                    Mar 23, 2015
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                                    Address: Palakkad, Kerala

                                    Irregularity in his Service and misconduct with the people, corruption in pension distribution in cash to uneducated people and old citizens, another vital things taking to notice, he said I am government employee, NO ONE DO ANYTHING WHAT I DO THAT is correct and right. Please kindly take right action against him. Padavayal youth's. ..India's pillar is Youth they don't silence ...
                                    India Post customer support has been notified about the posted complaint.
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                                      S
                                      Sec 56, Gurgaon
                                      from Gurgaon, Haryana
                                      Mar 21, 2015
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                                      Address: Gurgaon, Haryana

                                      Detailed Track Events For EC[protected]US Date Time Office Event 11/03/2015 11:01:00 Origin Office Item Booked 12/03/2015 22:20:00 ISC SAN FRANCISCO (USPS) UNITED STATES Item Bagged 12/03/2015 22:21:00 ISC SAN FRANCISCO (USPS) UNITED STATES Item Bagged 16/03/2015 05:32:43 DELHI INDIA Item Bagged 16/03/2015 08:46:47 DELHI INDIA Item Bagged 18/03/2015 06:30:33 NSH GURGAON Item Received 18/03/2015 06:31:39 NSH GURGAON Item bagged for GURGAON H.O 18/03/2015 07:19:15 NSH GURGAON Bag Despatched to GURGAON H.O 18/03/2015 08:53:29 GURGAON H.O Bag Received 18/03/2015 09:44:01 GURGAON H.O Bag Opened 18/03/2015 09:44:02 GURGAON H.O Item Received 18/03/2015 11:31:00 GURGAON H.O Delivery Attempted: Missent 18/03/2015 12:18:53 GURGAON H.O Item bagged for NSH GURGAON
                                      India Post customer support has been notified about the posted complaint.
                                      What is the point of " [Mar 21, 2015] India Post customer support has been notified about the posted complaint."
                                      Its been 10 days and no use. My observations here

                                      1.Nobody will pick up the phone. We tried more than 100 times per day for 3 days
                                      2. If you visit post office, nobody will help you.

                                      We are middle class family and ordered some SPIO Products for our baby as asked by doctor that costed us 21000 rupees. It is not available in India so spent additional 4000 rupees for shipment from US, and Indian Post has lost the package. We visited twice and spent more than three hours there. No use. It seems they lost it or stole it. They are not able to revert with any information If this is the way our Govt. Dept. will work who will use them or trust them. Curse is the only thing i have in mind. Since their jobs are secure and nobody can complain and do anything so they enjoy such liberty at the cost of citizens' money and emotions.
                                      If something is coming from abroad then they must have opened it to see with their tempting toung opened wide and long, and they must have stolen it for their family, but later they might have realized that it is of no use to them so they might have thrown away in the nearest ganda naala. That's what they do.
                                      You should learn now and do not use India Post, even they sell your stuff to raddi waala ( scrap collector ) also, so you can check the nearest scrap collector and you may buy back your 20000 thing in 200 rupees, just try. You are saying you visited post office also, how are those rats doing?
                                      considering it came from abroad and expensive they might have stolen it for their family members but later realized that they can not use it so they might have sold it to the kabaari wala ( scrap dealer ) for 10 rupees. So your 24000 thing gone for 10 rupee.
                                      Dear sir. You should get refund. lately only some chandigarh guy got refund
                                      Visit and escalate to 107, The Mall Road, Ambala Cant. – 133001.
                                      [protected]@indiapost.gov.in[protected]Tel), 2603736 (Fax)

                                      Ms. Kavery Banerjee
                                      ( IPoS..1978 )
                                      [protected]@nic.in Secretary & Chairperson, Postal Services Board and Director General, Postal Services +[protected],[protected] Off.)

                                      Shri Ravi Shankar Prasad ( Minister )
                                      Ministry of Communications & Information Technology
                                      Address : Electronics Niketan, 6, CGO Complex, Lodhi Road, , New Delhi, 110003
                                      [protected]@gov.in, [protected]@sansad.nic.in Minister +[protected]IT),[protected]C) ( Off.)
                                      +[protected]IT),[protected]C) (Fax)
                                      +[protected],[protected] Res.)

                                      Department of Posts
                                      Address : Dak Bhawan, Sansad Marg, New Delhi, , 110001
                                      Website : http://www.indiapost.gov.in
                                      Visit and escalate to 107, The Mall Road, Ambala Cant. – 133001.
                                      [protected]@indiapost.gov.in[protected]Tel), 2603736 (Fax)

                                      Ms. Kavery Banerjee
                                      ( IPoS..1978 )
                                      [protected]@nic.in Secretary & Chairperson, Postal Services Board and Director General, Postal Services +[protected],[protected] Off.)

                                      Shri Ravi Shankar Prasad ( Minister )
                                      Ministry of Communications & Information Technology
                                      Address : Electronics Niketan, 6, CGO Complex, Lodhi Road, , New Delhi, 110003
                                      [protected]@gov.in, [protected]@sansad.nic.in Minister +[protected]IT),[protected]C) ( Off.)
                                      +[protected]IT),[protected]C) (Fax)
                                      +[protected],[protected] Res.)

                                      Department of Posts
                                      Address : Dak Bhawan, Sansad Marg, New Delhi, , 110001
                                      Website : http://www.indiapost.gov.in
                                      Go and meet these people to escalate the matter. You should do it for all the citizens of India

                                      Ms. Kavery Banerjee
                                      ( IPoS..1978 )
                                      [protected]@nic.in Secretary & Chairperson, Postal Services Board and Director General, Postal Services +[protected],[protected] Off.)

                                      Shri Ravi Shankar Prasad ( Minister )
                                      Ministry of Communications & Information Technology
                                      Address : Electronics Niketan, 6, CGO Complex, Lodhi Road, , New Delhi, 110003
                                      [protected]@gov.in, [protected]@sansad.nic.in Minister +[protected]IT),[protected]C) ( Off.)
                                      Guys, Let's take this matter to the national level and see what ConsumerComplaints website India Post and Ministry of Communications can do. This is exploitation of Indian Citizens by Govt. Department.
                                      It's been 16 days now, and Item which can to Gurgaon is not getting delivered to Gurgaon address. Is India Post Office Sitting and hatching eggs on it. If this is the way then people who still haven't lost faith on Govt. Dept. will also loose trust, and i am sure the complaint submission for is just a formality and not action will be taken.
                                      Shame on Ministry of Communications and India Postal Service they can not deliver a packet in the same city in even after 16 days.
                                      It's a real pity.


                                      18/03/2015 06:31:39 NSH GURGAON Item bagged for GURGAON H.O
                                      18/03/2015 07:19:15 NSH GURGAON Bag Despatched to GURGAON H.O
                                      18/03/2015 08:53:29 GURGAON H.O Bag Received
                                      18/03/2015 09:44:01 GURGAON H.O Bag Opened
                                      18/03/2015 09:44:02 GURGAON H.O Item Received
                                      18/03/2015 11:31:00 GURGAON H.O Delivery Attempted: Missent
                                      18/03/2015 12:18:53 GURGAON H.O Item bagged for NSH GURGAON
                                      01/04/2015 19:55:33 NSH GURGAON Item Received
                                      01/04/2015 19:55:56 NSH GURGAON Item bagged for NSH NEW DELHI
                                      02/04/2015 10:36:44 NSH GURGAON Bag Despatched to NEW DELHI RS TMO
                                      04/04/2015 11:16:28 DELHI INDIA Item Bagged
                                      04/04/2015 11:18:09 DELHI INDIA Item Bagged
                                      Item was received in Gurgaon on 18 March and even after three weeks India Post failed to deliver it or to help out their customer
                                      Very sad but true story here.
                                      We are middle class family and ordered some SPIO Products for our baby as asked by doctor that costed us 21000 rupees. It is not available in India so spent additional 4000 rupees for shipment from US, and Indian Post has lost the package. We visited twice and spent more than three hours there. No use. It seems they lost it or stole it. They are not able to revert with any information If this is the way our Govt. Dept. will work who will use them or trust them. Curse is the only thing i have in mind. Since their jobs are secure and nobody can complain and do anything so they enjoy such liberty at the cost of citizens' money and emotions.
                                      Really very sad. You can only expect such pathetic and rude service and behaviour from India Post
                                      More than a month now and India Post has no answer
                                      Got to know that they sold the delivery to nearest Kabaadi Wala ( Scrap Dealer )
                                      IndiaPost,
                                      Can you reply? of admin that you lost my package
                                      IndiaPost,
                                      Can you reply? or admit that you lost my package
                                      no update on this, so sad
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                                        abhibabu
                                        Mar 20, 2015
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                                        Address: Patna, Bihar

                                        Sir, i post a Registered letter on 16/03/2015 from GURGAON HO to Destination office SADAQUAT ASHRAM PATNA BIHAR .Registered number is " RH[protected]IN " but till date my letter is not receive so i request you please do needful. Applicant details ABHISHEK KUMAR SREEVASTAV ESIC HOSPITAL RIICO IND AREA PLOT NO.-1202 SEC-29 PHASE-3 BHIWADI DIST.-ALWAR RAJASTHAN-301019 Mob no.-[protected] Address of destination post office ARUN KUMAR SHRIVASTAVA ACCOUNT DEPT. KURJI HOLY FAMILY HOSPITAL PO.-SADAQUAT ASHRAM PATNA BIHAR -800010.
                                        India Post customer support has been notified about the posted complaint.
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