Claimed

Indian Railway Catering & Tourism Corporation [IRCTC] Customer Care Contacts

1
Updated: Mar 15, 2025
Complaints
10819
Resolved
1835
Unresolved
8984
Complaints
Indian Railway Catering & Tourism Corporation [IRCTC]
Customer Service Contacts

Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

Toll free
1800 111 139
1036
515
Phone
+91 44 2530 0000
306
200
+91 11 3934 0000
138
153
Mobile
+91 11 2331 1263
301
163
+91 11 2331 1264
100
108
Fax
+91 11 2334 5400

Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] Social Media

Indian Railway Catering & Tourism Corporation [IRCTC] Company Representatives

Additional Indian Railway Catering & Tourism Corporation [IRCTC] contact information

IRCTC Help Contact Through SMS HELP and send to 139 Train Time Table Enquiry: SMS TIME to 139 PNR Enquiry: SMS PNR to 139 Train Arrival Departure Enquiry: SMS AD to 139 Train Seat Accommodation Enquiry: SMS TRAIN to 139 Train Fare Enquiry: SMS FARE to 139 Train PNR Status Enquiry Through Single Number: Calling 139
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Indian Railway Catering & Tourism Corporation [IRCTC] Overview

Latest complaint Refund issue has been filed on 15/03/2025. Latest Resolved Refund not provided for cancelled ticket was resolved Mar 13, 2024. Indian Railway Catering & Tourism Corporation [IRCTC] ranks as the #1 most complained about among Railways.

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Recent Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints(10819)

T
Tanushree adak
from KOLKATA, West Bengal
Mar 15, 2025
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Indian Railway Catering & Tourism Corporation [IRCTC] Customer Care
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Indian Railway Catering & Tourism Corporation [IRCTC] — Refund issue

Respected sir/ma'am,

IRCTC has refunded Rs.790 on 4th January 2025 because of two cancelled tickets. But the amount has not been credited to my bank account till now. Bank statement and IRCTC refund status are attached for your kind perusal. Please check this issue and refund the amount as soon as possible in my account.

With regards
Tanushree Adak...
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C
Chhery17
from Leh, Jammu and Kashmir
Feb 4, 2025
Feb 4, 2025
This thread was updated on Feb 4, 2025
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Indian Railway Catering & Tourism Corporation [IRCTC] — No Refund of Train Tickets and No Refund of Food.

Address: Railway Station Patna Junction

Dear SIR/MADAM

I Have Booked Train Ticket from Patna to Madgaon through Train Number 12742-Patna-Vasco-Da-Gama SF Express
Class 2A
Quota-Tatkal

Waitlisted Tickets for Three Persons (Waiting List)
Ticket Status TQWL/3 TQWL/4. TQWL/5

PNR-[protected]
for Saturday 4th January 2025 at 14;05 to Monday 06 January 2025 02;55

Passenger Details
1.CHHERING...
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nimeshmaruoz
Jan 23, 2025
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Indian Railway Catering & Tourism Corporation [IRCTC] — Otp international mobile

Address: Sydney

I am not receiving OTP on international Australian number that I have rgistered with. I have already paid 100 rupees as per requirement but still no go.
I log in to portal and it tells me mobile is not verified, however when i click on verify OTP it comes up with the error message provided mobile number is already associated with another IRCTC assessment, but i am registering for first time.
I have reiased two tickets and first...
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