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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Updated: Feb 4, 2025
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Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints(10814)

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C
Chhery17
from Leh, Jammu and Kashmir
Feb 4, 2025
Feb 4, 2025
This thread was updated on Feb 4, 2025
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No Refund of Train Tickets and No Refund of Food.

Address: Railway Station Patna Junction

Dear SIR/MADAM

I Have Booked Train Ticket from Patna to Madgaon through Train Number 12742-Patna-Vasco-Da-Gama SF Express
Class 2A
Quota-Tatkal

Waitlisted Tickets for Three Persons (Waiting List)
Ticket Status TQWL/3 TQWL/4. TQWL/5

PNR-[protected]
for Saturday 4th January 2025 at 14;05 to Monday 06 January 2025 02;55

Passenger Details
1.CHHERING...
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N
nimeshmaruoz
Jan 23, 2025
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Otp international mobile

Address: Sydney

I am not receiving OTP on international Australian number that I have rgistered with. I have already paid 100 rupees as per requirement but still no go.
I log in to portal and it tells me mobile is not verified, however when i click on verify OTP it comes up with the error message provided mobile number is already associated with another IRCTC assessment, but i am registering for first time.
I have reiased two tickets and first...
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R
rohitashasiwal
from Jaipur, Rajasthan
Jan 15, 2025
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Charger is not proper for laptop on A1, 29 in train 12976

Address: Jaipur

I was travelling from JP Mysuru Express 12976 with sea Number A1, 29. Charger at this seat was working for Laptop. It was getting disconnected again and again. I called twice on number "[protected]" got no response. I raised complaint on "[protected]". One person came to check and said "Your laptop charger's adaptor is small" but when we checked it in different charging ports in train. It was working fine.

Kindly upgrade...
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V
vartik_sahay
Jan 6, 2025
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A general coach occupied

Train number - 18632
Chopan Ranchi Express

A general coach has been occupied by the CISF constables which is causing a huge chaos among passengers.Some passengers even left boarding on daltonganj/palamu station....
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R
rakesh1432
from Mundi, Madhya Pradesh
Nov 8, 2024
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Ticket making procedure is tipical not easy

Dear all, they can easily manage the security related concerns with two way verification via OTP and then they should allow to make changes now from 4th nov i am trying to login but due to some glitch in there system irctc is not going forward to make tickets without verifing my mobile number,

but i do the procedure o[censored]pdate that is give but its such complecated and not happeinng, i feel they have intentionally make it complecated...
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D
Dasari V Rau
Aug 2, 2024
Aug 2, 2024
This thread was updated on Aug 2, 2024
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Room booked for 2 persons for the same date

Dear friend
I have booked a retirement room No.12 for stay at Renigunta (RU) on 27.4.24 for stay from 29.7.24-6 am to 30.7.24-6 AM and paid Rs.404.
(1)ID No.[protected]l, Ref.No.RURR2918746, Transaction ID : [protected] Arrived Renigunta station on 29.7.24 by train No.
(2)Again on the same day I have also booked room No.12 for stay from 30.7.24-6 am to 30.7.24-6 pm. ID No.[protected]l,
Ref.No.RURR2918746, Transaction...
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X
xyzokay
Jun 27, 2024
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tdr request repudiated through edr

I have travelled in TEJAS EXPRESS(20502) on 29 may 2024 from Delhi (anand vihar terminal) to Agartala which gets shortly terminated in Guwati due to bad weather conditions and land slide in region after guwati. so as get the refund of journey guwati to agatala which we have not travelled we fill a
TDR which get repudiated with the following reason.
NO EDR HAS BEEN FED AGAINST THE PARTICULAR PNR AS PARTY HAS TRAVELLED. The TDR...
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N
nitin1986v
from Bilaspur, Uttar Pradesh
Jun 11, 2024
Jul 9, 2024
This thread was updated on Jul 9, 2024
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tdr request repudiated through edr

Dear IRCTC Customer Support,

I hope this message finds you well. I am writing to express my deep dissatisfaction and frustration regarding the recent ticket refund request I filed for PNR Number [protected] . Despite the train being delayed by a substantial seven hours, my Ticket Deposit Receipt (TDR) was unjustly rejected.

I filed the TDR with a legitimate reason, "Train Late More Than Three Hours, " along with...
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R
Richa.verma24
from Gwalior, Madhya Pradesh
Jun 7, 2024
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Payment deducted while booking the ticket but status showing Not booked

I booked a ticket from Etawah to Lucknow by Shatabdi for June 11th. The ticket was booked on June 7th. The payment got deducted from my account but the status on the transaction is showing 'NOT BOOKED'. The detail shown on the ticket is
Payment Status: Amount Received From Bank
Failure Reason: Unable to perform Transaction. Please try later....
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P
preetisabha
May 31, 2024
May 31, 2024
This thread was updated on May 31, 2024
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Phone number already registered

Kidly deactivate [protected] number from previous account...
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P
padmanabha240
from Hyderabad, Telangana
May 26, 2024
May 26, 2024
This thread was updated on May 26, 2024
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Ac failure

My train number is 07436. I’m travelling from Srirangam to Kacheguda. My pnr number is [protected]. I’m travelling with my family in 3AC COACH. Since morning ac is not working. Suffocating in coach with filled passengers. Made complaint to the concern person but no use....
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K
Ketanmamta
from MUMBAI, Maharashtra
May 25, 2024
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Address: 204 Shubangan CHS Jawahar Nagar Goregaon West

We book the tickets as per attachment but there is no refund credited to wallet or bank account.
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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    I have deposited 3000 in my irctc wallet, it's failed but my money debited from account. Please refund me...
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    S
    Sindhu shekher 1
    May 9, 2024
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    TDR rejected even after giving all the information

    Address: Orissa

    Dear Sir,
    As discussed with customer service team and informed
    I have file TDR on date:[protected] at around 6:00Pm after the train got delayed for more than 20 hrs (Departure* 05:[protected] against the last update of departure time 3:30am on[protected] and also train got diverted.
    During TDR apply delay option was not showing enabled hence the other option of train diverted was selected for cancellation and TRD filling...
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    S
    suman.nikshay@gmail.com
    from Kolkata, West Bengal
    May 2, 2024
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    No catering service provided

    Address: Contact No 9830980125, Kolkata, West Bengal

    I was travel from Asansol to Howrah yesterday on Satabdi express train #12020. The catering charge was included in the ticket price but no catering facility was given in the train. When asked they replied it will come later but nothing was given till I reach howrah. I was travelling with PNR # [protected]. There was no vendor and train don’t stop sufficient time in the stations to get food. This is a harassment to customer. I want to formally...
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    H
    Harshit Bhalerao
    Apr 21, 2024
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    File tdr

    Train number: 12161
    PNR number: [protected]
    I want to file tdr as the option for filing tdr was not showing and I didn't travel. I would like to get refund....
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    Since no adequate information is provided in IRCTC, I mistakenly changed my mobile from Indian to Singapore (am a foreign citizen RESIDING PERMANENTLY in India, have OCI). ( As an Indian resident, I should have remained with my Indian mobile number and not changed to Foreign mobile number)

    IRCTC site does not clearly tell you who should do what for registering?
    1) Indian passport holders who are NRI
    2) Foreign...
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    A
    Afridin90
    Apr 19, 2024
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    Tdr rejected

    I had filled a tdr for one passenger because all confirmed passenger not travel but the refund not come yet. I request you to please do my refund as soon as possible
    Journey date 02/04/2024
    PNR [protected]...
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    R
    rishabh12@
    from Delhi, Delhi
    Apr 19, 2024
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    Address: Uttam Nagar

    Refund id-[protected]
    I Have been booked a ticket from irctc app then after sometime i had cancelled the ticket but refund amount not credited
    Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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      A
      aniketyadav743
      Apr 17, 2024
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      Food totally waste

      Totally waste food. Very dirty washroom in train. No facilities....
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