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Indian Railways Customer Care Contacts

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Last updated Jun 2, 2024
Complaints
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Indian Railways
Customer Service Contacts

Indian Railways Phone Numbers

Phone
+91 11 2338 1213
2276
751
Mobile
+91 97 1763 0982
2043
624

Indian Railways Website

Indian Railways Head Office Address

Rail Bhawan, Raisina Road, DL, India
New Delhi
New Delhi District
Delhi
India
110001

Indian Railways Company Representatives

Indian Railways Overview

Latest complaint Tdr filed but refund not issued has been filed on 02/06/2024. Latest Resolved Unwanted parking in Hatia railway station was resolved Oct 28, 2023. Indian Railways ranks as the #2 most complained about among Railways.

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Consumercomplaints.in is not affiliated, associated, maintained, authorized, sponsored, endorsed by, or in any way officially connected with Indian Railways. We suggest contacting the company directly to resolve your complaints, and you can find the company's contact details above.

Consumercomplaints.in is an independent website that was launched in 2004 with the purpose to create a platform for customers to voice their issues and concern publicly, without the fear of being ignored. It is our core desire to make it easier for both customers and companies to connect to each other.

Leave your complaints, comments, reviews and experiences regarding on our website and work with their customer service team to find a resolution.

Recent Indian Railways reviews & complaints(6272)

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Indian Railways — Tdr filed but refund not issued

Address:Northern Railway

I have filed TDR on 23/02/2024 for my journey dated 23/02/2024 from Amritsar to Jammu as the train was diverted and not touching boarding station for Train No- 19225. However even after expiry of more than 90 days, the refund has not been issued and the status of same is showing as Inspector verification pending since 08/05/2024. I want to ask that just because Indian Railway belongs to Govt of India doesn't mean that they will play with...
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rsilverag47
May 17, 2024
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Indian Railways — Train late by more than 3 hours

PNR no.[protected] name Rahul Selwaria boarded from Ujjain on 16th May 24. The train has got late by more than three hours and even TTE is also not in the train. Ticket is not checked in whole journey. The scheduled arrival at Chandigarh was 5 AM but till 8 AM it has not reached. I want a full refund for my journey....
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Mander.B
from ARAKKONAM, Tamil Nadu
Apr 12, 2024
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Indian Railways — Request to add new train route

I am from Arakkonam,

we people need train from Chennai Central to jodhpur junction via, ARAKKONAM JUNCTION - AJJ No direct train are available on this route

There are so many peoples, on this route to travel and suffers a lot...

so we kindly request INDIAN RAILWAYS to take action regarding to this comments
Atleast one train en this Route please 🥺...
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