IndiGo Airline — Refund is not Initiated for Failed Transaction

Address: 211012

Website: Indian Consumer Complaint Forum

I am Sarath H and writing this to inform you about a failed transaction that happened on 24 Dec 16.The amount deducted from my account is Rs.12468/- and transaction is made through my debit card.When transaction failed for the first time, I tried to book again but it failed again, The amount deducted from once from my account. Below I am providing you with both the transaction id
1) Transaction ID-4ac9dc2e3e[protected] for INR 12468.00
2) Transaction ID-91920f33c9ad[protected] for INR 12468.00
3) Transaction ID-f35b3518925520161224035022 for INR 12468.00
Kindly look in to the matter and solve the issue, This is fifth time I am raising the complaint. Please refer the complain no-E8BZHC and FBQR8T
Hope you help me resolve the issue and get the amount refunded.