IndiGo Airline — Ticket date been changed without confirming-reg

Address: 124

Website: book.goindigo.in

Dear Sir, This is to kindly inform you that Self Mr.fekchand naktu Patle booked the ticket of indigo Airlines for date :19/11/2015. from Muscat to Mumbai and ticket been confirmed from your side. As due to urgency self thought of changing the ticket date on 11/11/2015.due to insufficient balance in my card it could not able to processed and result showed decline.hence my plan for travelling changed again to 19/11/2015.accordingly i have applied for leave in my organization. on Today i.e.05/11/2015, Self thought of reconfirming the ticket date from your online chating indigo representative.Your representative informed me that my ticket been changed already on11/11/2015. I received ticket from your representative today i.e.05/11/2015 confirming for 11/11/2015 from indigo and when i checked my ATM Card there is no deduction been done for the change in date. Here, my concern is 1)Why does your representative kept quite till i discussed with them? 2)Why my tickets date been changed where the charges itself for changing been not processed. 3)Why i have not received the ticket if it is changed on the same day? Now, Can you please take a note of it and help me to issue the confirmed ticket on 19/11/2015instead of 11/11/2015.Attached here with the tickets for your information and necessary action. Thanks Regard. Fekchand Patle