[Resolved] Indigo Airlines — Account debited but ticket not booked

gogoi_manoj

from Shillong, Meghalaya

Oct 15, 2014

Address: Kolkata, West Bengal

Account No :-[protected] Amount :- Rs. 11032.00 Sir My account has debited through IBP bill desk[protected] on dt[protected] . The fund was suppose to utilize for INDIGO Air ticket booking .I was unable to book on that transaction since no e ticket generated.Also your customer care confirmed its a failed transaction. But till now after 72 hours of unsuccessful transaction the amount has not credited to my account Please look into it and credit to my account . Regards Manoj Gogoi

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Aug 14, 2020

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

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Comments

rajurajikargil

from Visakhapatnam, Andhra Pradesh

Oct 21, 2016

IndiGo - Transaction Initiated

Dear MR MANJERI VENKATESWARAN,
Kindly note the IndiGo Transaction Id below for your reference.
Transaction Id: 79ad0e[protected] for INR 4887.00.
In case your reservation does not go through and your account gets charged, the amount will be automatically reversed in 3-4 working days. To track the status of the reversal, you may quote the transaction ID mentioned above.
This is an auto generated email. Please do not reply to it.

Regards,
Customer Relations

i RECEIVED THE ABOVE EMAIL AFTER FAILED TRANSACTION AND MY SB ACCOUNT MAINTAINED WITH SYNDICATE BANK HAS BEEN DEBITED

PLEASE ARRANGETO PAY THE MONEY BY CREDITING TO MY SB ACCOUNT MAINTAINED WITH SYNDICATE BANK.

Kindly note the IndiGo Transaction Id below for YOUR reference.
Transaction Id: 79ad0e[protected] for INR 4887.00.

AWAITING AN EARLY RESPONSE

WITH REGARDS

M.R.VENKATESWARAN