[Resolved]  Indigo Airlines — Airlines refund not paid and harassment

Address: Bangalore, Karnataka, 560300

Website: www.goindigo.in

Dear sir / madam,
I am disappointed by the response given by Indigo. I had booked the flight to travel from Goa to Chennai via Bangalore. The flight (6E 617 dated 13.12.2016) from Goa got delayed by one hour to arrive. Reached Bangalore one hour late. Baggage transfer at collection point was also delayed by responsible authorities. Later, when asked for flight 6E 617, from Bangalore to Chennai it was intimated that, flight got cancelled. When asked for alternate flights, no response was given. When tried for indigo customer care no one responded. Forcibly I have to stay in Bangalore and took care of lodging and food. Now I have to take care of my journey on my own. For Indian such treatment is unacceptable in India. Sir, I have also paid convenience charges. But, so much inconvenience is caused to me. Who will pay for all these. I want my flight amount plus stay at Bangalore because my destination was Chennai. Booking ID :-NF[protected].I hope you wil look into the matter. Booking of ticket was done through makemytrip and these people are also not taking responsibility. This type of harassment is intolerable. I have also validated my compliant by response from makemytrip and blame is given to Indigo airlines by makemytrip (please refer complaint ID: 1454746). Hence, you are requested to take the action at the earliest without any further delay in responsible manner.