[Resolved]  Indigo Airlines — airport service and ticket issue

Address: Gurgaon, Haryana, 560037

Website: www.goindigo.in/contact-us/feedback.html

The staff behavior is very rude and unprofessional. Especially i would like to lodge a complaint against the ground staff supervisor named rajeev in ccu (Netaji subhas chandra bose international airport) around 8.30 am today (Flight 6e345). This guy is very impolite to me and my wife and created a lot of hassle for us. We were issued a fresh ticket in airport ticket (Pnr: wjwrxh) counter, for which we were denied to issue an invoice. Also the ground staff at boarding pass issuing counter lost my identity proof (Pan
Alppd7928l) and when i asked for it the staffs led by rajeev (The spelling may be rajiv) denied the fact. Because of time constraint (Departure time was 9.30 am) i had to leave with out my pan card. Although i know very well you will not take any action, against this rough guy, thought to inform the issue.

This is how your staffs are and you represent to the consumer. You are not only a low cost airlines, but also the cheapest when it comes to customer service and professionalism. No wonder your staffs can beat customer in dehi airport or misbehave with p. V. Sindhu. So disgusting, biggest mistake to fly with you to save only inr 500/-. Will make sure to spread this incident to aware as many people.