[Resolved]  Indigo Airlines — bad treatment in bus while boarding at kolkata airport

Address: Mumbai City, Maharashtra

Website: WWW.GOINDIGO.IN

We were travelling by indigo air flight no. 6e-633 from kolkata to lucknow on 27th may 2018.
Last minute changes were made in the gate from 25 to 23b. While carrying us from the departue lounge to the plane, the bue driver stopped the bus fro a long time with no ac. My wife aged 72 years, had some breathing problem. She requested the driver to either run the a. C. Or open the door. Inspite of her repeated requests the driver failed to open the bus doors nor the ac was functional. This driver's driving too was full of #. These buses are always over crowded. The airline passengers are generally pushed in these buses like animals by almost all airlines in india.
But no airline is serious about it. Nobody listens & i do not know who controls these drivers.