[Resolved] Indigo Airlines — baggage damaged

Sharat Amin

from Vasai-Virar, Maharashtra

Apr 18, 2018

Address: Bangalore, Karnataka

Website: Indigo

Hi,
On 22/03/2018, while travelling from Mumbai to Bangalore, my trolley suitcase was damaged due to manhandling. On complaining to the concerned authority I got a Property Irregularity Report from Indigo and was promised for a replacement within a week. Its gonna be almost a month and there is no response from their side. We have tried calling up on all the numbers of Customer Care and baggage department but there is no response at all.

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May 20, 2018

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

Apr 19, 2018

IndiGo Customer Care's response Hi Sharat,

We understand your concern. As checked, our Air Seva team is in touch with you in regards to the raised concern.

Regards,
IndiGo Team